Assisting the VP in planning, organizing, and coordinating functions relating to the operations of the business.Supporting Sales Management in the implementation of Sales Strategy, Reviewing the performance & managing all related reporting & KPIs of the Retail Channel.Acting as the point of contact & Manage communication with +1000 employees by liaising with internal and external executives on various projects and deliverables.Assign Targets to sales teams & Monitor team members' performance and provide formal and informal feedback.Preparing staff Annual/ Quarterly appraisals in order to maximize efficiency.Designing & Leading Sales Incentive Programs/ Contests & campaigns for Retail channels.Managing Staff Sales Incentive/ Commissions payout.Collaborate closely with regional office directors, sales managers, account managers, and other stakeholders, providing commercial with quantitative and qualitative reports and insights using data analysis tools from market studies and other in-house systems asked by the Retail management.Intel-based recommendations to Management for improvement in all aspects to enhance Omni Channel performance.Preparing Sales Dashboard & Sharing Periodic insights & reports, helping sales Management in decision-making, and managing the store's day-to-day sales operations.Documentation, recourse planning, and assisting HOD in preparing OPEX budgeting for Retail Sales Channel.Maintain professionalism and strict confidentiality with all materials and handled correspondence with Departments.Create and review processes or procedures and explore alternative solutions / Train and development of supporting teams.

Supporting Retail Management in the implementation of Merchandising & Supply Chain Strategy, Reviewing the performance & managing all related reporting & other KPIs of the Retail Channel.Managing Inventory & logistic Operations for DC Channel including Stock Forecasting, Ordering, Allocation, Delivery planning & Stock Optimization. Planning for Stock buybacks as per Marketing/ Warehouse Guidelines.Conducting Annual/ Quarterly stock Audits for the DC channel and managing all systems & other issues related to it.Preparing Inventory Sales Dashboard & Sharing Periodic insights & reports, helping sales Management in decision-making, and managing the store's day-to-day Supply & sales operations.Identifying System gaps, exploring alternative solutions, Creating and reviewing processes/ Policies related to Inventory management, Training, and developing supporting teams.Acting as the point of contact & Manage communication with +150 Stores by liaising with internal and external stakeholders on various projects and deliverables.Launching new products in retail. Also designing & leading Sale promotion campaigns to boost low-selling SKUs.Managing in-stores Commercial Materials, Demo Displays & Branding for Etisalat Offered products.Visiting Retail Stores, collecting feedback from Frontline Managers, and sharing Intel-based recommendations to Management for improvement in all potential aspects to enhance Omni channel performance.

Met or exceeded sales objectives on a consistent basis to drive company growth. Contributing to exceeding sales goals.Maintains quality service by establishing and enforcing organization standards.Shadowing/ Train new staff on company policies, customer acquisition strategies, and successful sales techniques. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.Listening and Resolving Customer problems & meeting all other KPIs.

Providing excellent service to our customers. Listening to and Resolving Customer problems.Meeting sales targets on a consistent basis to drive company growth and exceeding all KPIs.Maintain quality of service by establishing and enforcing organization standards.Shadowing/ Train new staff on company policies, customer acquisition strategies, and successful sales techniques. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Assisting Sr. Manager in planning, organizing, and Delivering functions related to the micro & Macro level operations for the business.Operational Support to Sr. Director in Forecasting, Ordering and Monitoring inventory levels to determine the need for supply.Alignment with other departments within the organization for delivery of services to internal & external customers.Closely worked with buying managers to source the right products with 100% accuracy.Plan and develop merchandising strategies that balance customers’ expectations and the company’s objectives.Collaborate with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and time scales.Monitoring sales and identifying any losses or stock wastage. Vendor management to ensure smooth delivery of Products & after-sales services to the customers.Build constructive customer relationships and team with channel partners to build pipelines and close deals.Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns.