Achievements: • Achieved remarkable implementations of technological solutions by leading a diverse team and consistently achieving the unit’s target by 100 percent for the past five years.• Implemented features that proved to be vital and instrumental for successful compliance and accreditations like SACSCOC Candidacy Application (International accreditation), AACSB, ABET, Ministry CAA Re-licensure, CHEDS, QFEmirates and more.• Implemented innovative technological solutions that enhanced the university's software infrastructure, leading to streamlined operations, digitalized and automation of more than 80% of processes and increased user satisfaction.• Successfully executed software upgrades and system migrations, ensuring minimal disruption to critical university functions and maintaining data integrity.• Developed and implemented robust software development methodologies and best practices, resulting in improved quality and accelerated delivery timelines.• Collaborated with cross-functional teams, including academic departments and IT staff, to identify software needs, gather requirements, and deliver tailored solutions that met their specific needs.• Actively participated in strategic planning initiatives, providing insights and recommendations on software technology trends, advancements, and potential areas of improvement for the university.• Proactively monitored software performance and implemented proactive measures to address any issues or vulnerabilities, ensuring a stable and secure software environment.• Mentored and coached junior software developers, fostering their professional growth and contributing to the overall skill development within the software team.• Received recognition for exceptional leadership and contributions to software development projects, contributing to the overall success and reputation of the university.• Successfully launched the Campus Project (Academic & Administrative Modules) in a reputed University in Bahrain.

Key Responsibilities:• Supervise and coordinate with junior team members• Design and develop software solutions• Receive feedback from customers to continuously improve the solutions• Participate in brainstorming sessions to generate new ideas and approaches• Coach and mentor junior team members to help them grow and develop their skills• Conduct user acceptance tests to ensure the software solutions meet the end-users' needs and requirements• Gather requirements to inform software development projects• Conduct retrospectives and tailoring processes to optimize efficiency and effectiveness• Optimize processes to improve overall performance and productivity.• Identify and troubleshooting problems that arise• Provide end-user training to ensure seamless adoption of the software solutions.Key Projects: • Human Resource System• Performance Evaluation• Financial Affairs System• IT Ticket system• Payroll System• IE (Syllabus Builder)

Software Team LeaderKey Responsibilities:• Provided IT leadership and supervision for software development projects. • Made key design decisions, supervision of team members, delegation of work, and ensured that software projects were completed on time and within budget.• Architected the Database design and project structure for the team to follow and implement.• Gathered Requirements from Clients and end users. • Conducted technical analysis of new solutions to align and meet the market trends and customer needs.• Prepared and Maintained Project management plans.• Initiated weekly Project Management Reviews (PMR) to facilitate and improve communication among team members.• Implemented code reviews sessions that helped identify programming errors early in the development process. This measure resulted in a reduction of product go-to-market time by over 15%.• Develop software features, modules and perform unit tests.• Deploy solutions for clients successfully.• Perform user acceptance testing.• Provide end-user support and trainings.Key accomplishments:• Implemented Project Eazy Cheque Book (Self Service Kiosk) for QNB in Doha, Qatar (November 2009) successfully. • Deployed Project Blank Check Premium, a back-office cheque printing solution with centralized user administration, group management, and machine management modules for multiple clients.• Implemented and Maintained Project Envisage Solution, an end-to-end solution for image-based cheque deposit and clearing from central banks. This solution is implemented in CBD and ENBD.• Deployed Project Blank Check Basic and Basic Plus, standalone solutions for back-office cheque book printing. Major clients include NBQ UAE, Barwa Bank Qatar, and QIB Qatar.• Implemented Cheque Book Request Module that includes a complete workflow starting from initiation to verification, approval, receiving, and finally delivery to the customer processes. The solution was implemented in Commercial Bank of Dubai (CBD).

Performed various tasks associated with application programming that include software development, testing, user documentation, user training and application support. Key Responsibilities:• Created crystal reports for the ERP-PeopleSoft Financials Module.• Assigned roles and managed user management for the ERP-PeopleSoft Financials Module.• Configured workflows for the purchasing module.• Managed the Supplier Evaluation Module, Vendor Contract Module, and Purchasing Module, and customized them based on user requirements.• Developed and supported the Material Management System using VB 6 environment and crystal reports 9.• Developed and supported the Automated Trolley System using VB 6 environment and crystal reports 9.• Provided end-user support and training for both systems.