Muhammad Azmat Email & Phone Number

Lahore, Punjab, Pakistan

As a Product Owner, successfully onboarded 5+ major clients by understanding their needs with analyzing existing application workflows to meet client requirements. Compiled and translated the needs into actionable requirements and user stories. Collaborated with the development team to implement tailored software solutions, conducted QA validations, and performed PO reviews to ensure a smooth and successful onboarding process.Core Responsibilities:Requirements compilingBacklog GroomingSprint PlanningTest CasesRelease ManagementPO Reviews.Jira ManagementDocumentationsData feed analysis (HL7, Flat Files, Json etc.)Root Cause Analysis

Lahore

[Experience]1-Email & Voice Support| Respond Client Queries|24x7 Monitoring of Mission Critical and Financial Applications| Data Analysis (Application & database Logs)2-Production Services Verification & ensuring successful delivery.3-Problem Management| Reporting| Logging| Tracking till Resolution4-Incident Management| Open Conference Bridges| Engage Required Resources for High Severity Issues| Escalation| Root Cause Analysis (RCA)5-Business Matrix & Reports Preparation| Maintenance Management| Maintain matrix/data for daily operations.5-SLA Management | Deployments & Maintenance Notifications

Lahore, Pakistan

[Experience]1-Telecommunication| Kore Wireless| UK, US & EU Based| Data Plans| IOT Project| Zendesk Porthos| Zendesk HUB|4000 Clients2-L2 Support |SQL Database| Debugging| Database Profilers| Product Issues fixation| SSRS Reports3-API Testing|- SOAPUI & POSTMAN4-Client Communication| Jira Tciket| Slack

Lahore, Pakistan

[Experience]1-Web Development| C#|MVC Framework| Visual Studio| SQL Server2-UI Development| HTML| CSS| Bootstrap| Responsiveness3-Project Coordinator| Client Communication| Requirement Gathering4-Database Designing| ER Diagrams| Database Development5-Data Scraping| Google Map Integration[Project]Upswing Learning| Education Platform| Online Testing| MCQs| Parents Assistance| Result System| Online Class Rooms

Lahore, Pakistan

[Internship Program Learning]1-Completed 6 UI Project |HTML| CSS| Bootstrap| jQuery| PSDs to HTML& CSS |Dreamweaver2-Google APIs Integration & Services3-Design and build applications for the all type of platform.4-Ensure the performance, quality, and responsiveness of applications.5-Collaborate with a team to define, design, and ship new features.6-Understands screen resolutions, form factors of all devices.

Bachelor'S Degree, Computer Science

Intermediate, Computer Science

Matriculation, Science