Application Project Manager
CurrentProject Management: US Army ARRM Project• Enhanced US Army’s database with 80% improvement of user identified defects based on key performance indicators• Primary point of contact for Department of Defense client with full-spectrum responsibility for mission-critical application support, including data analysis, implementation, production maintenance, and quarterly release cycles.• Communicate with stakeholders to scope, plan, and execute projects from start to finish.• Leverage Jira to document defects, project showstoppers, and progress, providing immediate attention to urgent issues.• Collaborated with busines user groups, UX, strategy, & technology teams to drive knowledge transfer & project delivery.Application Management• Launched Tableau dashboards by combining datasets from SQL queries to enable leaders with clear access to performance.• Optimize software by running test plans, cases, & scripts to surface the root cause of flaws and implement solutions.• Evaluate approaches for integration of cloud applications into other enterprise systems and applications. • Perform statistical analysis, modeling, and other quantitative techniques to deliver business solution recommendations.• Present results of analysis and recommendations to portfolio/project managers, business managers, and utility partners.• Create BRD’s, FRD’s, and UML diagrams.