Acted as outreach researcher covering areas across Java to conduct field research by interviewing used car dealers to identify sentiments and user pain points

Mekari, a leading SaaS company in Indonesia, provides cloud-based platforms (Talenta, Jurnal, Qontak, Klikpajak, Flex, and Sign) that has been implemented by thousands of businesses in Indonesia.My responsibilities as researcher intern are as followed:- Assisted researchers in conducting research fieldwork across multiple projects, understanding users' point-of-view and use cases.- Implemented numerous research methods (in-depth interviews, concept testing, usability testing… Show more Mekari, a leading SaaS company in Indonesia, provides cloud-based platforms (Talenta, Jurnal, Qontak, Klikpajak, Flex, and Sign) that has been implemented by thousands of businesses in Indonesia.My responsibilities as researcher intern are as followed:- Assisted researchers in conducting research fieldwork across multiple projects, understanding users' point-of-view and use cases.- Implemented numerous research methods (in-depth interviews, concept testing, usability testing, competitive benchmarking, mystery shopping, and desk research) in gathering and analyzing research findings.- Collaborated with other stakeholders (UI/UX, product managers, and business development) to deliver research insights and actionable items.- Generated and presented reports and summaries that delivers product and market strategy as research output.- Helped in managing daily research operations such as participants recruitment and interview scheduling. Show less

SHAREit Group is an internet tech company mainly focuses on mobile internet application development. SHAREit Group has now established products in accordance with their vision of making digital content equally accessible by everyone, with the app "SHAREit" that has serviced its customers from 200 countries.As a UX Research intern, I:- Scoured Sleman area to conduct live surveys and interviews to more than 30+ participants from different user segments.- Worked closely with other… Show more SHAREit Group is an internet tech company mainly focuses on mobile internet application development. SHAREit Group has now established products in accordance with their vision of making digital content equally accessible by everyone, with the app "SHAREit" that has serviced its customers from 200 countries.As a UX Research intern, I:- Scoured Sleman area to conduct live surveys and interviews to more than 30+ participants from different user segments.- Worked closely with other interns and researchers to conduct the fieldwork, data gathering and analysis.- Crafted report as the final research output, illustrating user journeys and persona. Show less