Faiz Hilmi Email & Phone Number

Sungai Buloh, Selangor, Malaysia

Seremban, Negri Sembilan, Malaysia

1. Handle customer complaint or Voice of Customer (VOC) and work together with Process Engineer for containment and permanent action to ensure customer satisfaction is sustain.2. Conduct internal audit for verification to ensure countermeasure for containment and permanent action is maintain in production line.3. Arrange customer sample for existing and new model and ensure customer sample’s quality is good before send to the customer.4. Arrange and handle customer audit and ensure follow customer satisfaction and local and oversea regulation certification.5. Handle sorting activity at customer side and ensure no defect slip thru at customer production line.

Kajang, Selangor, Malaysia

1. To liase with customers, suppliers and production personnel to resolve, quality problems, improvement and corrective action required.2. To set up and improve quality system at all areas.3. To ensure compliance of written procedures, highlight non-conformance and follow up to update document and compliance to ISO 9001:2015 and ISO 13485:2016.4. To review specification and Standard Operating Procedure (SOP) at all areas.5. To handle internal and external quality audit.

Batang Kali, Selangor, Malaysia

1. Monitoring in-process quality inspection activity.2. Conducting in-process troubleshooting based on production quality complaint and customer complaint.3. As a leader of Customer Focus Team (CFT) for problem investigation to determine actual root cause and corrective & preventive action to be taken.4. As a qualified internal auditor for conducting internal audit of QMS, product and process audit activities.5. As a member of KAIZEN team.

Malaysia

Bandar Baru Bangi, Selangor, Malaysia

1. Training with the production team.

Bachelor In Mechanical Engineering, Mechanical Engineering

Matriculation, Science 2, 3.85

Activities and Societies: 1) Football Athlete represents KMNS (KAKOM) 2) Competition C++ represents class (Internal 1st Place)