Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss Email and Phone Number
Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss personal email
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I am a certified IT professional who is passionate about delivering high-quality services that help businesses achieve their goals. With over 17 years of diverse experience in IT workflow management, project management, IT service management, and IT operations, I am well-equipped to provide businesses with technology solutions that drive innovation and continuous improvement.As an IT Service Manager, I have a strong background in managing vendor relationships, budget planning and controlling, ITIL processes, SLA, OLA management, underpinning contract management, and supply chain management. I enjoy interacting with stakeholders to understand their problems and provide timely solutions that help in the organization's growth. My technical support services, IT training, and IT security services have helped businesses to achieve sustainable business solutions.In addition to my hands-on technical experience, I am sharing my knowledge as a Freelance Technical Writer over various platforms, where I am involved. in creating high-quality content that provides value to readers. My background in technical writing, and creative writing enables me to create user manuals, how-to guides, SEO writing, WordPress writing, and more. I focus on people, processes, and products to create technical writeups, blogs, and scripts that drive more business to my client.My MS (Networks and Telecom) qualification with a Gold Medal, as well as my can-do attitude, make me the right candidate for any organization and give me an advantage over others. I am a born problem-solver who enjoys working on projects that challenge me and help me grow as a writer and a professional. With my technical expertise and writing skills, I am an ideal candidate for IT project manager, IT service support manager, technical support manager, and freelance technical writer roles.Hire me as your IT Service Manager or Freelance Technical Writer, and I will provide you with high-quality services that meet your business needs.Key competencies:- Customer Interaction- ITIL processes- Vendor management- IT Service Management- Budget planning and controlling- IT Infrastructure- IT Roadmap- IT Technical Writing- Project management- Technical Support Services- Creative writing- How to guides- User manuals- IT training- SEO writing- WordPress writing- IT security- System/Network Administration- Datacenter management- IT procurement- SLA, OLA management- Underpinning contract management- Onpage/Offpage SEO- Freelancing- Digital Marketing- Backup management- Supply chain management
Descon
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Lead System Engineer | It Service Manager | Technical And Infrastructure Support | It Project ManagerDesconKarachi, Pk
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Lead System Engineer | It Service Manager | Technical & Infrastructure Support | It Project ManagerDescon Feb 2009 - PresentKarāchi, Sindh, PakistanAs a Lead System Engineer, I am responsible for overseeing all IT Operations, IT Service Delivery/Management, and Project Management tasks. My extensive experience in managing complex IT projects has enabled me to deliver exceptional results and drive operational efficiencies for the organization.One of my most significant accomplishments was leading a project to optimize operational costs by consolidating two data centers. This project involved the migration of all critical applications and data in a consolidated facility. The project was completed within the allotted timeframe and budget, resulting in significant cost savings for the organization.In addition to cost optimization, I have also led several other critical IT projects, including the implementation of new infrastructure solutions, security upgrades, and disaster recovery planning. My expertise in project management methodologies, such as Agile and Waterfall, has enabled me to deliver these projects efficiently and effectively.Additionally, I ensure that our IT services are delivered with exceptional quality and that my team meets or exceeds all service level agreements. I work closely with my team to ensure that all the services will be delivered efficiently, with a strong emphasis on continuous process improvement.Moreover, as a Lead System Engineer, I ensure that all IT operations, including data center, and network infrastructure, will remain operational 24/7. In addition to my technical expertise, I have strong leadership skills, which have helped me build and manage high-performing IT teams. I am skilled at recruiting, training, and motivating team members, and I foster a culture of innovation and continuous improvement.Overall, my experience as a Lead System Engineer in the oil and gas EPC industry has equipped me with the skills and knowledge needed to drive operational efficiencies, deliver exceptional results, and manage complex IT projects. -
Technical Writer | Tech Blogger | Content Writer | Seo Article Writer | Creative WriterFreelancer.Com Jul 2020 - PresentAs a freelance Technical Writer, I have worked with a wide range of clients and organizations across the globe through Freelancer.com. With more than 5 years of experience in the industry, I have successfully completed numerous projects, delivering high-quality content that has exceeded my clients' expectations.My expertise as a Technical Writer and Tech Blogger has enabled me to work on various types of content, including articles, blogs, technical documentation, user manuals, and policy and procedural guides. I have worked with companies of all sizes and from various industries, including technology, healthcare, and more.One of my greatest achievements as a freelance Technical Writer and Tech Blogger has been my ability to consistently deliver high-quality content that meets the specific needs of my clients. I have a deep understanding of my client's businesses, their target audiences, and their objectives, which allows me to craft content that resonates with their readers and delivers results.My experience in the industry has also equipped me with a broad range of skills beyond content creation. I have extensive experience in project management, having managed numerous projects from inception to delivery.One of my most significant achievements on Freelancer.com was becoming the top freelancer in the Technical Writing category. In addition to this award, I have received numerous positive reviews and testimonials from my clients, highlighting my ability to deliver exceptional work, my attention to detail, and my professionalism.Overall, my experience as a freelance Technical Writer and Tech Blogger on Freelancer.com has been incredibly rewarding. I am committed to continuing to deliver high-quality work, building long-term relationships with my clients, and making a positive impact in the industry. -
Top Rated Seo Technical Writer | Blog Content Writer | Creative Article Writer| Content StrategistUpwork.Com Jan 2020 - PresentUnited StatesAs a Top Rated freelance SEO Technical Content Writer and Content Strategist, I bring over 5 years of experience in crafting compelling and informative content that drives results. Over the course of my career, I have worked with a diverse range of clients across various industries, from startups to established companies.My approach to content creation is grounded in a deep understanding of SEO best practices and content strategy. I work closely with my clients to understand their goals and target audience, conducting thorough research to develop content that is optimized for both search engines and human readers.One of my key strengths is my ability to create content that is both informative and engaging. Whether writing technical blog posts or crafting thought leadership articles, I always strive to make my content accessible and easy to understand for readers at all levels of expertise.In addition to my writing skills, I am also highly skilled in content strategy and planning. I work closely with my clients to develop comprehensive content calendars that align with their business objectives and target audience. I can take a holistic approach to content creation, ensuring that all pieces of content work together to drive results.Throughout my career, I have developed a reputation for delivering high-quality content on time and within budget. I take pride in my ability to work efficiently without sacrificing quality, and I am always looking for ways to improve my processes and deliver even better results for my clients.Overall, I am highly skilled and experienced freelance SEO Technical Blog / Article Content Writer and Content Strategist, and I am confident that I can help your business achieve its content goals. If you are looking for a reliable, results-driven content creator, I would love to connect with you and discuss how I can help your business grow through the power of content. -
University Lecturer Computer Science | Artificial Intelligence | Optical Networks | HciConfidential Nov 2019 - Present -
Teaching Assistant | Research Assistant | Course Content Writer | Technical Support Service ManagerCybrary Apr 2019 - PresentVolunteering at Cybrary -
System & Network Engineer | Infrastructure | Datacenter | Pabx | Incident Management | Erp ManagerSupernet Limited Mar 2007 - Feb 2009Karāchi, Sindh, PakistanDuring my tenure at Arfeen Group, I have been involved in several projects ranging from the consolidation of all the non-telecom networks, end-to-end implementation of ERP MS Great Plains, successful implementation of Alcatel system to cater to telecom needs of the group of companies, and more.A few of my significant achievements are as follows:𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Spearheaded the design and management of a resilient IT infrastructure, resulting in a 20% reduction in downtime and a 15% increase in operational efficiency.𝐃𝐚𝐭𝐚𝐂𝐞𝐧𝐭𝐞𝐫 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Successfully managed data center operations for WTC, GLC, PortGrand Ltd, and Arfeen International, ensuring 99.99% uptime and implementing disaster recovery protocols that safeguarded critical data, resulting in zero data loss incidents.𝐓𝐞𝐥𝐞𝐜𝐨𝐦 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Led PABX administration efforts, streamlining internal and external communication services. Achieved a 30% reduction in communication costs while enhancing call quality and reliability.𝐈𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧: Proactively identified and resolved IT incidents, reducing response times by 40% and minimizing business disruptions. Developed an incident management framework that improved system stability.𝐄𝐑𝐏 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: Managed and optimized ERP systems (Microsoft Great Plains), aligning them with business goals. Enhanced data accuracy, streamlined processes, and increased overall operational efficiency by 25%.
Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss Skills
Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss Education Details
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Gold Medalist -
Skill Develpment Council KarachiTopper
Frequently Asked Questions about Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss
What company does Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss work for?
Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss works for Descon
What is Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss's role at the current company?
Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss's current role is Lead System Engineer | IT Service Manager | Technical and Infrastructure Support | IT Project Manager.
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Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss's email address is fa****@****hoo.com
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Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss attended Mohammad Ali Jinnah University (Maju), Skill Develpment Council Karachi.
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Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss has interest in New Technologies, Science And Technology, Physics, Information Technology.
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Muhammad Farjad Arshad 🏅- It Service Manager - Ms-Nt, Mcse, Ccna R-S, Cyber Security, Itil, Cnss has skills like Eigrp, Ospf, Vlan, Networking, Bgp, Ccna, Vtp, Routing Protocols, Routing, Switches, Network Administration, Juniper.
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