• Proactively managed and resolved customer complaints and feedback, enhancing customer satisfaction.• Performed investigation and root cause analysis implemented corrective and preventive actions, utilizing the six sigma tools which resulting in deducted quality issue.• Collaborated with engineering teams jn continuous improvement project for product quality performances.• Liaised with customers to address quality issues, set improvement goals, and ensure customer understand quality standard and meet their specification.• Maintained and control the quality documentation to be accurate and up to date.• Monitor the quality of parts, work in progress and finished product, and periodically report to trends to management.• Utilizing the various testing machines and measuring tools/equipment within interpret data for analytical project towards the product quality in ensure comply with quality standard.

• Assisted technician with the maintenance and repair of jig fixtures in the entire assembly section.• Assisted with the equipment testing that needed to be carried out daily in 3 months.• Maintained inventory of equipment and parts and assisted with physical inspection.• Collaborated closely with engineer teams to ensure seamless operation at assembly process.

1. Performed ground technical handling, routine and non-routine maintenance and servicing check.2. Contributed to critical maintenance activities required to maintain aircraft airworthiness.3. Assist LAE to perform maintenance activities through effiecient retrieval/interpretation of aicraft maintenance documents and interphase with system in raising paperwork, and ordering spares.4. Conducted maintenance, repair, and overhaul activities on aircraft, ensuring their safety and reliability.