Active Directory Management: Oversaw user accounts, group policies, and directory maintenance to ensure seamless IT operations.Endpoint Protection Management: Implemented and managed device control policies using Trend Micro to enhance system security.Asset Management: Utilized Kaseya to track, monitor, and maintain IT assets across the organization.Asset Disposal: Managed the secure and environmentally compliant disposal of IT assets.Branch Operations: Supervised IT operations across five branches, ensuring consistent performance and timely support.Windows Update Management: Administered WSUS to streamline updates and maintain system integrity.Network and Internet Infrastructure: Monitored and optimized the organization's internet and network infrastructure for reliability and scalability.Team Leadership: Collaborated with IT staff to deliver effective solutions, improve workflows, and support organizational objectives.Key Achievements:Reduced system downtime by implementing proactive maintenance policies.Enhanced IT security compliance through strict enforcement of device control protocols.Improved operational efficiency by optimizing asset management processes.

• Manipulate and edit film pieces, pictures and typography in the best and most impressive to the customer and audience.• Freelancer project DVD Memories Album for Wedding, Birthday, Official Event, Family Event and etc.• Freelancer project montage video for various occasional event.• Review shooting script and raw material to create a shot decision list based on scenes’ value and contribution to continuity• Solid experience with digital technology and editing software packages (Photoshop, Illustrator, Lightworks, Premiere Pro, SoundMax, After Effects and Final Cut)• Trim footage segments and put together the sequence of the film• Input music, dialogues, graphics and effects• Create rough and final cuts• Ensure logical sequencing and smooth running• Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency.

Managed Panda Endpoint Security to ensure robust protection for organizational systems and endpoints.Oversaw the maintenance and optimization of network infrastructure, ensuring seamless connectivity and performance.Administered Network-Attached Storage (NAS) solutions to enable secure, scalable, and efficient data storage and access.Supported Pronto ERP systems, streamlining business operations and enhancing efficiency.Administered Internet Protocol (IP) configurations, enhancing network reliability and security.Acted as an ISO 9001:2015 Internal Auditor, ensuring compliance with quality management standards.Developed and maintained comprehensive IT documentation, including asset management records, improving resource tracking and accountability.

• Install and maintain all IT installation and application for CCTV, IT hardware and software for storage, network, server, database and various applications within the group.• Provide daily technical support to users and able to troubleshoot and isolate network, systems, applications, software and hardware problems and ensure high level of network security in place to prevent unauthorized internal and external intrusion.• Responsible and ensure daily/ week/ month backup is execute and monitor. Routine testing the backup is essential.• Administration management of various systems and applications related services such as barcode system, antivirus, e-mail and user account maintenance, etc.• Perform project deployment and system implementation also manage infrastructure and systems related projects accordance to policies and standard.• To proactive follow up with vendors to ensure quick resolution to all incidents encountered.• Ensure security and virus-free IT working environment by setting up security and carrying out periodical virus check.• Maintain proper administration records or IT equipment movement, networking, application, software license and related IT information.• Liaise with service provider and relevant vendors on setup, implementation, repair, maintenance of IT hardware and software when required.

• Install and maintain all IT installation and application for hardware and software for storage, network, server, database and various applications within the group.• Provide daily technical support to users and able to troubleshoot and isolate network, systems, applications, software and hardware problems and ensure high level of network security in place to prevent unauthorized internal and external intrusion.• Responsible and ensure daily/ week/ month backup is execute and monitor. Routine testing the backup is essential.• Administration management of various systems and applications related services such as barcode system, antivirus, e-mail and user account maintenance, etc.• Perform project deployment and system implementation also manage infrastructure and systems related projects accordance to policies and standard.• To proactive follow up with vendors to ensure quick resolution to all incidents encountered.• Ensure security and virus-free IT working environment by setting up security and carrying out periodical virus check.• Maintain proper administration records or IT equipment movement, networking, application, software license and related IT information.• Liaise with service provider and relevant vendors on setup, implementation, repair, maintenance of IT hardware and software when required.

• Perform 1st & 2nd level IT support.• Install, configure and maintain LAN / WAN network structure. Managed a data communication equipments.• Resolved all staff complaints and concerns with strong verbal and negotiation skills.• Ensure that Antivirus is up to date on all computers and servers by using Panda Endpoint Administrative Portal.• Perform routine housekeeping services to ensure system availability.• Manage & monitoring internet line access system using MYKRIS System. Responsible to monitoring data usage & blocking any harmful link & investigating suspicious new link browse by users.• Manage and maintain company CCTV network and system. Responsible all footage backup , data realibility and CCTV policy.• Liaise, coordinate and manage external IT vendors, suppliers and service providers for systems support. Follow up with vendor for all purchasing hardware such as part for printer , computer / network.• Manage & maintain door access system support using FALCO System.• Maintain over 150 Office PC, Servers, Workstation hardware and software from time to time.• Installation for Operating System Windows XP / Vista / 7 / 8 / 10 and Ms Office. Also barcode programs likes bartender , label matrix , adobe suite and etc.• Administration of IT asset and perform software audit. Manage, record and maintain list of inventory of company for hardware, software and licenses.• Create a barcode design request by customer time to time using label matrix / bartender / ID Automation.• Support Network connection, coordinate with maintainance/electrical department on power cabling connection. Monitor whole plant network connection using RDC.• Researched issues on various computer systems and databases to resolve complaints and answer inquiries.• Troubleshooted, configuring, setup printer thermal, laserjet, dotmatrix & MF printer.• Helping perform any multimedia such as montage or video for any official company event.• IT Lone Ranger, Highly Self-thought

• Perform support and maintenance functions to all 21 Plant’s office and warehouse.• Maintain over 200 Office PC hardware and software. Also handling assets record.• Installation for Windows XP / Vista / 7 / 8 and Ms Office. Also programs like anti virus and etc.• Backup and restore using Ghost 9.0 for HDD program like Muratec, MACS, DTI Machine, Statimate and Packing.• Support Network connection, coordinate with electrical department on network cabling connection. Monitor whole plant network connection using RealVNC.• Resolved customer complaints and concerns with strong verbal and negotiation skills.• Displayed courtesy and strong interpersonal skills with all customer interactions.Trained new employees and explained protocols clearly and efficiently.• Referred difficult issues to upper management while maintaining positive report with customer.• Enroll multimedia services such as creating banner for company events & creating montage or video corporate. Using Adobe Photoshop, After Effects, Illustrator & Premier Pro Creative Suite 4.• Researched issues on various computer systems and databases to resolve complaints and answer inquiries.• Troubleshooted and resolved computer, printer and network issues escalated from customer support and other departments with a 99% success rate.