Muhammad Moiz Email & Phone Number

Canada

Calgary, Alberta, Canada

• Process returns efficiently, ensuring a smooth and positive experience for customers seeking product exchanges or refunds.
• Manage in-store pickups and create and manage work orders for repairs of skis, snowboards, bikes, skates, and other equipment in the service shop.
• Coordinate effectively with service shop technicians, ensuring clear communication and timely completion of repairs.
• Provide excellent customer service by acting as a link between customers and service technicians, addressing inquiries, and ensuring customer satisfaction.
• Conduct inventory management tasks, including restocking and organizing products in the Hard Goods department.
• Assist customers in finding the right sports equipment, providing product knowledge, and enhancing their overall shopping experience.

Nilore, Islamabad, Pakistan.

• Developed and delivered lab modules for undergrad students, Trained over 80 students on the use of 3D CAD software such as SolidWorks & Manufacturing Techniques.
• Fostered a culture of safety awareness among other lab members and maintained a consistently clean lab environment,
• Advised Electrical Engineering students with CAD software and designing different power transmission mechanisms for their robots.
• Worked with Craft Bot pro-3D printers (polycarbonate, PLA, and ABS filament spools) and laser cutting machines.
• Operated Shandong XILI X5032 Traditional Vertical & X6140 Traditional Horizontal Milling Machine, TVK-736 CNC Milling Machine and Jet-1038 p lathe.
• Supervised lab technicians and transformed the lab’s work order system, transitioning from paper to a computer-based model with algorithmic task assignments. Contributed to increased efficiency, improved tracking, and.

Industrial Triangle Humak, Islamabad, Pakistan.

• Apprehended and generated drawing sheets and made part & assembly CAD models for optimization and simulation.
• Collaborated with a team to enhance existing CAD models, and created engineering drawings for new dies and molds, utilizing SolidWorks, AutoCAD, and Ansys Workbench for these tasks.
• Enthusiastically contributed to the development of P&ID and BOM to align with the project scope.
• Played an active role in identifying and resolving manufacturing issues, especially related to post-machining heat treatment.
• Optimized product packaging, ensuring top-notch safety while slashing costs by 20%. Cut shipment breakage significantly, showcasing a strategic and impactful design approach.nd

Master Of Engineering - Meng, Mechanical Engineering And Manufacturing

Bachelor'S Degree, Mechanical Engineering

A Level, Pre-Engineering

O Level