Muhammad Mukarram Khan Email & Phone Number

Dubai, United Arab Emirates

• Conducting research to identify potential partners that align with the company's strategic goals.
• Supporting the management of ongoing partnerships, including tracking performance and maintaining regular communication.
• Analyzing market trends and competitor activities to help uncover opportunities for strategic alliances.
• Assisting in the preparation and coordination of partnership agreements.

Dubai, United Arab Emirates

• Assisted with the preparation and submission of bids, proposals, and tenders to potential clients.
• Conducted market research to identify new business opportunities and support sales efforts.
• Contributed to the creation and delivery of sales presentations to potential clients.
• Collaborated with sales and bid management teams to develop sales strategies and proposals.
• Gained experience with Salesforce and other sales-related software programs.
• Demonstrated strong organizational skills, attention to detail, and an ability to multitask in a fast-paced environment.

Dubai, United Arab Emirates

• Responsible for researching investment opportunities.
• Responsible for ensuring that all investments made fulfilled global company requirements.
• Responsible for creating cargo log and contracting shipping of goods.

• Maintained the highest standard of customer service by consistently providing prompt, efficient, and courteous assistance to customers.
• Resolved all customer tickets in a timely manner, ensuring that each customer received a satisfactory resolution to their inquiry or issue.
• Innovated new ways to assist and engage with customers, resulting in increased customer retention and satisfaction.
• Oversaw the hiring and training of additional support staff, ensuring that all team members were equipped with the necessary skills to provide exceptional customer service

• Ensured that all content provided met community guidelines and was appropriate for all audiences by reviewing and approving content before publication.
• Maintained high standards for content quality by providing feedback to content creators and coordinating with other teams as needed to improve content.
• Oversaw the recruitment of content moderators, ensuring that new hires had the necessary skills and experience to effectively monitor and maintain the quality of content.
• Developed and implemented policies and procedures for content moderation, resulting in improved content quality and a more engaged community.

Bachelor Of Business Administration - Bsc Major In International Business And Minor In Marketing, International Business, Dean'S List

High School Diploma, Cgpa 4.0 On A Scale Of 4.0

Activities and Societies: Club President of the Innovation club Member of the debate team Member of the spelling bee team Member of the.