Muhammad Nur Fikri
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Muhammad Nur Fikri Email & Phone Number

Tier 2 Agent SOO ( Support On Operation ) at PT. INFOMEDIA NUSANTARA
Location: Central Java, Indonesia 3 work roles 1 school
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Current company
Role
Tier 2 Agent SOO ( Support On Operation )
Location
Central Java, Indonesia
Company size

Who is Muhammad Nur Fikri? Overview

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Quick answer

Muhammad Nur Fikri is listed as Tier 2 Agent SOO ( Support On Operation ) at PT. INFOMEDIA NUSANTARA, a with 7748 employees, based in Central Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Muhammad Nur Fikri.

Muhammad Nur Fikri previously worked as Tier 2 Agent Proactive at Pt. Infomedia Nusantara and Help Desk Specialist at Pt. Infomedia Nusantara. Muhammad Nur Fikri holds Bachelor'S Degree, Informatics Engineer, 3.5 from Institut Teknologi Telkom.

Company email context

Email format at PT. INFOMEDIA NUSANTARA

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PT. INFOMEDIA NUSANTARA

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Profile bio

About Muhammad Nur Fikri

My name is Muhammad Nur Fikri, I am a Bachelor of Informatics Engineering graduate in 2022. I have experience in Telkom Contact Center services, where I handle all Telkom customers from Business, Corporate and Government segments. I am a hard worker and competent in my field who likes new things so I can adapt quickly to new environments.

Current workplace

Muhammad Nur Fikri's current company

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PT. INFOMEDIA NUSANTARA
Pt. Infomedia Nusantara
Tier 2 Agent SOO ( Support On Operation )
Central Java, Indonesia
Employees
7748
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3 roles

Muhammad Nur Fikri work experience

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Help Desk Specialist

1. Ensure that Telkom EBIS customers receive good servicein accordance with the service standards specified in the work instructions.2. Ensure that Telkom EBIS customers receive service satisfactionaccording to the needs.3. Analyze disturbances/information/requestsinformed by Telkom EBIS customers.4. Open a trouble ticket in the Telkom Application in detail andcomplete according to the Telkom EBIS customer database and complaints,then provide information to the customer accompanied by a numbertickets that have been created.5. Inform the condition of the disturbance resulting from initial identification.6. Must record all information received from Telkom customersEBIS into the Telkom application and other supporting applications.7. Responsible for the company equipment used.8. Ensure that all information from Telkom EBIS customers is input intoinformation system according to procedures.9. Maintain the confidentiality of Telkom EBIS customer data.

1 education record

Muhammad Nur Fikri education

FAQ

Frequently asked questions about Muhammad Nur Fikri

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What company does Muhammad Nur Fikri work for?

Muhammad Nur Fikri works for PT. INFOMEDIA NUSANTARA.

What is Muhammad Nur Fikri's role at PT. INFOMEDIA NUSANTARA?

Muhammad Nur Fikri is listed as Tier 2 Agent SOO ( Support On Operation ) at PT. INFOMEDIA NUSANTARA.

Where is Muhammad Nur Fikri based?

Muhammad Nur Fikri is based in Central Java, Indonesia while working with PT. INFOMEDIA NUSANTARA.

What companies has Muhammad Nur Fikri worked for?

Muhammad Nur Fikri has worked for Pt. Infomedia Nusantara.

How can I contact Muhammad Nur Fikri?

You can use AeroLeads to view verified contact signals for Muhammad Nur Fikri at PT. INFOMEDIA NUSANTARA, including work email, phone, and LinkedIn data when available.

What schools did Muhammad Nur Fikri attend?

Muhammad Nur Fikri holds Bachelor'S Degree, Informatics Engineer, 3.5 from Institut Teknologi Telkom.

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