Muhammad Khan Email & Phone Number

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Karachi

Regional Team Leader

Pakistan

• To Look after Dubai Islamic Bank and Bank Islami BancaTakaful south region.• Managing sales team • Branch product training and refreshers• Hiring and team development• To look after persistency and New business

Karachi, Pakistan

Karachi

Dubai

Think Positive is a leading management consulting and entrepreneurship development company located in Dubai/Abu Dhabi. Turn your next idea, project or business venture into a reality and success! We provide entrepreneurs, business and investors what they need to setup their business and provide modern solutions to any business inquiry.Services we sell: Market Research, Surveys, Feasibility Studies, Multi-media Solutions,Financial Infographs

United Arab Emirates

• Achieve the Sales Team monthly target.• To manage the call center team.• Sell the General Insurance as per the Underwriter Guideline.• To Handel the Clients of Zurich insurance and the Brokers..

Pakistan

• Reviewing and making different types of reports e.g. (AML, KYC) with 100% implementation of compliance, operational risk policies and standards. Implementing service quality standards while servicing customers. Maintaining relationship and taking care of portfolio of (500 million) of the branch.• Ensured account opening procedures are strictly adhered to as per policies and guidelines.• Developed a potential customer database for new business development.• Promoted the highest level of customer service and responsiveness to Consumer Banking Customers.• Visited existing Consumer Banking Customer for relationship deepening.• Intelligently accessed the needs and problems of the existing customers and guide them in the best solution of their queries and concerns.• To provide highest level of personalized service to the Bank’s Customers, maximize the sale of personal banking products and increase the deposit of the branch.• To fully conversant and up to date in the Consumer banking products and market knowledge and to have knowledge of the various products offered by other divisions.• To Maintain Service Quality Standards for the branch and deputed as Service Quality Manager.• Handing & Resolving Customers complaints on daily basis.• Co-ordinaries with Operation.• Responsible for acquisition, retention and growth in the assigned portfolio.

Pakistan

• To manage the team to 25 DSR’s hiring new staff giving out the training and archiving the team target.• Responsible for planning & organization liability Sales in South Region through monitoring Sales team performance ensure to achieve budget / targets and DSR’s productivity.• Strategic thinking – Developed Sales strategies and channel development to complement Sales budgets.• Ensure availability dynamic sales machinery to effectively run the Direct Sales structure.• Effectively monitoring teams and ensuring the required DSR’s strength is operating on a regional level.• Reviewed Sales performance of Sales DSR’s with the help of the Sales performance• report on a daily basis.• Cascaded relevant guidelines to the DSR’s in order to guide them for enhanced productivity.• Developing & coaching DSR team – to ensure that DSR’s are of highest caliber, which have complete knowledge about the bank and build confidence for them to act on their win if and when a situation arises.• Lead the team – provided DSR’s with direction & focus to generate enthusiasm by maintaining motivational levels. Kept all DSR’s result oriented.

Pakistan

• Managed and directed all aspects of incoming call center operations.• Developed new procedures and inducements to address individual attendance.• Built rapport and trust quickly with clients and colleagues.• Ensured that the call center is achieving maximum profitability and effectiveness.• Performed other duties as assigned

Pakistan

• Training agents• Managing products planning and setting up monthly targets for the agents.

Pakistan

•Direct Sales, Convey clients for Car Financing.

Bachelor Of Commerce - Bcom, Accounting And Business/Management, B

Bachelor Of Commerce (B.Com.), Accounting

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program