Bachelor of Arts from the esteemed University of Massachusetts Boston, bringing a rich blend of perspectives. Cultivated a diverse background through hands-on experiences in Pakistan, contributing to cross-cultural collaborations. Excelled as a service advisor at Toyota, merging technical expertise with a customer-centric approach for unparalleled service, as well as a Mail Scan Operator at EPIQ and customer services representative at several locations. Seasoned in delivering excellence across roles, mastering communication and problem resolution. Driven by journalism, broadcasting, and marketing, I excel in translating ideas into compelling narratives and strategic campaigns.
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Sales AssociateEssilorluxotticaMarlborough, Ma, Us -
Operations Team MemberHashh Nov 2023 - PresentGujranwala, Punjab, PakistanReviewing products and overseeing sales operations.
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Business Development RepresentativeMirak Automotive Group Jan 2024 - Nov 2024Arlington, Massachusetts, United StatesServicing all Hyundai vehicles -
Service AdvisorActon Toyota Of Littleton Sep 2023 - Dec 2023Littleton, Massachusetts, United StatesSuccessfully wrote 10+ service tickets per dayScheduled and coordinated service appointments call optimizing workshop efficiency and customer serviceAdvised customers on vehicle maintenance and repair services, ensuring clear communication to recommended services and associated costsCollaborated with technicians to communicate customers concerns and vehicle symptomsMaintained accurate and organized service records, ensuring compliance with Toyota service guidelines and documentation standardsFacilitated customer pickups and deliveries, insuring the smooth and convenient service experience for clients -
Customer Service RepresentativeFedex Oct 2022 - Apr 2023Waltham, Massachusetts, United StatesProvided exceptional customer service, addressed inquires, and ensured customer satisfactionManaged inbound and outbound calls, addressing a variety of customer concerns, including package tracking and shipping inquiresCollaborated with internal departments to facilitate the resolution of customer issues and exhalations in timely mannerContributed to maintaining a positive customer service experience through effective communication and problem-solving skills -
Account ExecutivePeak Millennial Marketing Dec 2021 - Mar 2022Boston, Massachusetts, United StatesExecuted direct marketing sales strategies to promote Inspire Energy at BJS WholesaleConducted face-to-face interactions with potential customers to effectively communicate the benefits of Inspire Energy servicesImplemented targeted promotional efforts to drive brand awareness and increase sales opportunitiesContributed to the growth of Inspire Energy's customer base through proactive direct marketing initiatives at BJS Wholesale
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Mail Scan OperatorEpiq Nov 2021 - Mar 2022Boston, Massachusetts, United StatesOperated mail scanning equipment to efficiently process and digitize incoming mailEnsured accurate and timely scanning documentsMaintained a high level of attention to detail to verify the quality of scanned documentsAdhered to privacy and confidentiality protocols when handling sensitive informationParticipated in training programs to stay up to date with the technology -
Account ExecutiveApollo Solutions Jul 2021 - Aug 2021Framingham, Massachusetts, United StatesExecuted targeted door-to-door sales campaigns to promote Verizon Internet servicesEngaged directly with customers, effectively communicating the features and benefits of Verizon InternetImplemented strategic promotional efforts to drive customer interest and enhance brand visibilityPlayed a key role in expanding customer base through personalized interactions -
Sales RepresentativeIronwood Marketing Concepts Apr 2021 - May 2021Burlington, Massachusetts, United StatesSpearheaded advertising initiatives to communicate comprehensive product details at AT&TSuccessfully warranted customer confidence by strategically emphasizing the inherent value of the productPlayed a pivotal role in promoting and elucidating key features and benefits to potential customers -
Front Desk AssistantCsr Department Umass Boston Sep 2020 - Dec 2020Boston, Massachusetts, United States
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Human Resources AssistantYarn Master Jul 2015 - Dec 2015Gujranwala, Punjab, PakistanEffectively advertised and elucidated product details, ensuring customer confidence through the strategic promotion of the product's value
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Human Resources AssistantYarn Master Jan 2015 - Jun 2015Gujranwala, Punjab, PakistanAnalyzed and inquired customers' feedback and sought to understand the needs and requirements for customer satisfactionDemonstrated effectiveness in elevating employee retention rates through the cultivation of a positive and conducive work environment
Muhammad Irfan Education Details
Frequently Asked Questions about Muhammad Irfan
What company does Muhammad Irfan work for?
Muhammad Irfan works for Essilorluxottica
What is Muhammad Irfan's role at the current company?
Muhammad Irfan's current role is Sales Associate.
What schools did Muhammad Irfan attend?
Muhammad Irfan attended University Of Massachusetts Boston.
Not the Muhammad Irfan you were looking for?
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Muhammad Irfan
Mpp & Sus Dev | Fulbrighter | Dow Sustainability Fellow 2024 | Un InternAnn Arbor, Mi -
Muhammad Irfan
Washington Dc-Baltimore Area4nuwavesolutions.com, dec.com.pk, aretecinc.com, axisgroup.com2 +190898XXXXX
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Muhammad Irfan
Senior Full Stack Engineer | Java | Expressjs | Angular / React | Nodejs | TypescriptUnited States
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