A strategic COO with over 20 years of experience in large contracts delivery exceeding targets and delivering to specified time limits and exceeding budgeted requirements.Muhammad has a broad depth of knowledge across the welfare-to-work and BPO and Skills industry, he has a proven history of implementing strategic business plans and designing and developing business processes for service delivery.Achievements• Managed and closed KPI targets of 6 contracts in KSA, since 2019, with a total value of over half a billion SAR with delivery of over 422K ATTACHMENTS, 243K DIRECT PLACEMENTS in which 169K of them SUSTAINED and 176k got TRAINED and certified.• Exceeded contractual and financial KPIs and achieved COCs for Taqat, Tamkeen, PwD and Tawteen projects before the contracts' end dates.• Promoted a total of 116 people from the talent pool into higher roles within the organization over a two-and-a-half-year period.• Created an organizational performance management framework and structure across 6 contracts.• Proven record of success, e.g.: Award winner for managing the best national performing DWP work program, Employment Zone and LSC London Skills Council • Proven history of establishing relationships in the Private, Public, and Third-party sectors