Muhammad Regaz Rizky Y Email & Phone Number

Kota Bekasi, Jawa Barat, Indonesia

Kota Tangerang, Banten, Indonesia

● Led and evaluation 20 staff ( Cashier, SPB, SPG, Security, Head Store, Pic Store )● Conducted monthly stock inventory to minimize losses and discrepancies● Supervised store administration processes using a Point of Sale (POS) system to ensure accuracyand efficiency● Supervised store administration processes using a Accurate Software system to ensure accuracyand efficiency● Managed finances, including revenue and expenses, through effective petty cash

Jakarta Raya

● Led and motivated a team of 14 staff to achieve targets and optimal performance● Successfully achieved an average of 90% of the monthly target, totaling 800 million,through collaboration with the company, setting up branding booths, cycling withcustomers, supporting events, and working with communities in large exhibitions● Conducted weekly stock inventory to minimize losses and discrepancies. Supervisedstore administration processes using a Point of Sale (POS) system to ensure accuracyand efficiency● Managed finances, including revenue and expenses, through effective petty cash● Created daily content, designed, and implemented attractive product displays toenhance the store’s visual appeal and customer experience● Collaborated with partners to run branding activities and promote store visibility,organized exhibition logistics and led event operations● Successfully served as the event coordinator for Polygon Bikes, Thule and Wim CycleBikes, achieving a revenue of 125 million in 4 days, and effectively managed salespromoters (SPB and SPG) with high discipline and efficiency

Jakarta Selatan, Jakarta Raya, Indonesia

Jakarta Selatan, Jakarta Raya, Indonesia

● Responsible for handling 200 customer from whatsapp official account ● Responsible to follow up on all forms of customer complaint ● Resolve customer complaints and questions about use coffee machine ● Manage comment, DM, mention, outbound telphon and email

Jakarta Selatan, Jakarta Raya, Indonesia

► Responsible for handling 125 customer from social media official account► Responsible to follow up on all forms of customer complaint ► Increase customer satisfaction by up to 80% from 60% on social media ► Resolve customer complaints and conducting escalations

Dki Jakarta

• Responsible for handling 15 – 30 student events via zoom• Responsible for preparing the material to be delivered• Prepare the time, day and resources for the event to take place• Collaborate with partners to manage the event well

Daerah Istimewa Yogyakarta, Indonesia

• Responsible for handling customer from inbound and outbound phone• Responsible to follow up on all forms of customer question• Receive incoming calls between 9 - 15 times• Help provide Covid19 information from the UGM Academic Hospital

Indragiri Hilir, Riau, Indonesia

• Responsible to supervised the harvesting process at land• Responsible provide information of company programs to stakeholders• Control the area from hotspot

Forest Management

Activities and Societies: BEM KM SV UGM - JAVA UGM - UGM RESIDENCE - UKM PSHT UGM - FORKOMADIKA UGM - FORKOMASI UGMThesis : Visitor.

Natural Sciences

Activities and Societies: - Pencak silat - Futsal - Honggoteru/Japan club - Science Olympiade National