TOP Channel Partner of Etisalat in Consumer Segment

Key Achievements:✔ 15 years hands on experience in HR (operations to strategic level) in UAE and Pakistan✔ International & national HR exposure of retail, direct sales and manufacturing experience✔ Working with (du and Etisalat) best telecom operators in UAE as a HR Business Partner✔ Hired more than 30 nationalities employees from Mid-level to Top-level Management✔ More than 100 employees training sessions arranged and conducted in UAE & Pakistan Core Job Description: ✔ To set & execute HR department strategic, development & operational objectives. ✔ Advice and support to the group companies and partners on appropriate methods to manage recruitment needs from need identification to employees on board.✔ Process company visa quota, company offer letter, MOL, employment visa, medical, health insurance certificate, visa stamping, emirates id with targeted timeline. ✔ Process the Payroll for the group by keeping in mind 100% WPS requirement & legal compliance of UAE.✔ Actively involved in solving employees grievances handling and conflicts within the policies of UAE labor law and company.✔ Arrange, conduct and follow up of several trainings & development programs for employees and organization through comprehensive (TNA), gap analysis, mystery shopping and presents feedback to Management. (Real calculation of ROTI)✔ Develop a strategy to engage and retain key-positions through succession planning for key positions in consultation with respective Business Heads to come up with the list of potential successors and help them to develop future managers✔ To jot down and implement operational procedures, policies, SOP for companies.✔ To craft job analysis, descriptions, enlargement & enrichment for employees. ✔ Design & execute company’s grading system & PERKS management. ✔ A complete track record of company’s fixed assets and it’s Management

✔ To set & execute HR department strategic, development & operational objectives. ✔ To jot down and implement operational procedures, policies, SOP for company.✔ To craft job analysis, descriptions, enlargement & enrichment for employees. ✔ Design & execute company’s grading system & PERKS management. ✔ To establish, develop and implement proper systems of recruitment, selection and retention plan for employees. (Manual & Portal based)✔ Arranges, conducts and follows up of several trainings & development programs for employees and organization through comprehensive (TNA), gap analysis and presents feedback to Management. (Real calculation of ROTI)✔ Designs and processes best compensation system for organization, department and its employees for getting maximum output with least input. ✔ To provide assistance and support to company outlets and sister concerns in operational HR related matters.✔ To develop and implement structuring & restructuring plan for each department after discussion by HOD & top management.✔ Deals with different kind of insurances with strategic HR plans alike (group Insurance, medical Insurance, fidelity Insurance)✔ Working on EOBI, social security, gratuity, provident fund, employees’ annual increments & bonus plans according to company & requirements. ✔ A complete track record of company’s fixed assets, through handling over and taking over system✔ Responsible for permanent, contractor, daily wager & piece rated payroll and employees related payments.

I have designed, plan and successfully implemented following breakthrough: (MBO) Management by Objectives, (KPIs) key performance indicators based performance evaluation linked with centralized PERKS and Benefits with career growth plan, (HRBSC) Implementation of HR balance Score Card in HR Department. (PBGS) Point based salary structure and grades allotment with employee’s entitlements, (ESS) employees’ self-services portal, (MSS) Manager self-service portal, web-based HR policies, operational procedures, SOPs and formats. I have also crafted Job analysis, job description, job specification, job enlargement, job enrichment for employees. I have got exposure of international standards payroll and HR solutions. (TNA) Training need analysis, (ATCP) annual training calendar plan, (C & B) cost and benefits analysis, (ROTI) return on training investment, post training 360 degree feedback and calculate financial returns.

1.Worked in telecommunication sector for more than 2 years 2.Deal with 800 manpower in HR Department3.Managed 3 employees team in HR Department 4.Assisted in all functions of HR to Manager HR and Director HR• Assisted in recruitment & selection, resignations, terminations, retirements, promotions & transfers of the employees (region wise and group wise). • Periodic reviewed of company development and implementation of HR policies & procedures under kind supervision of manager HR• Jot down manpower planning, strategic HR options and headcount reports, brain storming with seniors. • Monthly Payroll and related activities processed on HRIS for about 1000 manpower • Coordinated in EOBI / Social Security / Health & Group Insurances activities• Involved in performance & compensation activities with Head of Department• Helped in finalization of group & company’s Organograms, employee job analysis, job descriptions and flow charts • Actively role played in internal communication, internal newsletter, internal emails, and employee satisfaction processes in the organization.