Muhammad Shoaib
AeroLeads people directory · profile

Muhammad Shoaib Email & Phone Number

Senior ServiceNow Developer (Lead) and Consultant at ITG - Incentive Technology Group, part of ICF
Location: Orlando, Florida, United States 5 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
ITG - Incentive Technology Group, part of ICF
Role
Senior ServiceNow Developer (Lead) and Consultant
Location
Orlando, Florida, United States
Company size
60 employees

Who is Muhammad Shoaib? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Muhammad Shoaib is listed as Senior ServiceNow Developer (Lead) and Consultant at ITG - Incentive Technology Group, part of ICF, a company with 60 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Muhammad Shoaib.

Muhammad Shoaib previously worked as ServiceNow Developer at Itg - Incentive Technology Group, Part Of Icf and ServiceNow Portal Developer at Texas Health And Human Services. Muhammad Shoaib holds Bachelor Of Science - Bs, Information Technology - Cyber Security / Digital Forensics from Daytona State College.

Company email context

Email format at ITG - Incentive Technology Group, part of ICF

This section adds company-level context without repeating Muhammad Shoaib's masked contact details.

ITG - Incentive Technology Group, part of ICF

Review company-level records connected to Muhammad Shoaib before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Muhammad Shoaib

As a technology leader, I leverage a unique mix of strategic business vision, a strong knowledge of both software development and infrastructure operations, an Agile mindset, and a unique approach to global team building and leadership to drive clear, bottom-line results.I have around 11 years of professional IT experience out of which 9 years of experience in ServiceNow platform as both a Developer and Administrator and have become an expert in system design & development, customizing and administering the ITSM suite of applications. I've had exposure to hand-coded HTML, CSS, JavaScript, DOM, JavaScript/UI libraries and their use in implementing AJAX solutions, debugging and troubleshooting the existing codes. Demonstrated success in developing and seamlessly executing Helpdesk/Service Desk, Change Management, Asset Management, Change Tasking, Service Level Agreement, and Service Request Management plans in fast-paced corporate environments. 🔰 Expertise: *Tools: ITIL, ITSM, ServiceNow, JavaScript, HTML, CSS, JQuery, Angular JS *Programming Languages: C, C++, Java, J2EE, SQL, PL/SQL, COBOL *Scripting Languages: JavaScript, Jelly Script, HTML, Ajax, XML *Software Methodologies: SDLC, Waterfall, Agile, XP, Scrum *Databases: Oracle 10g, MySQL, SQL, DB2 *Platform: Windows, Linux *IDE: Eclipse, Net Beans, TOAD.🔰 My working style is open and empowering - and inspires my team members to go above and beyond, do their own research, and create innovative answers to technical challenges. I spearheaded the creation of an innovative, new reporting process that enabled resources to provide quick, bulleted, daily progress updates. This enabled our teams to monitor their own progress and ensure that development remained on schedule with no unforeseen glitches - and built exceptional team commitment.🔰 Specialties: PHP, MySQL, Project Management, Linux, JavaScript, HTML, CSS, Web-services, ITOM, ITBM, ITSM, HR Service Delivery, ServiceNow, Databases, Web Design & Development, SLAs, Eclipse, Android/Visual Studio, SDLC, Information Technology, Application Development, and Service Portal Customization.Reach out to me:📱 +1 (321)-549-7422📧 mshoaibdev89@gmail.com

Current workplace

Muhammad Shoaib's current company

Company context helps verify the profile and gives searchers a useful next step.

ITG - Incentive Technology Group, part of ICF
Itg - Incentive Technology Group, Part Of Icf
Senior ServiceNow Developer (Lead) and Consultant
United States
Website
itgfirm.com
Employees
60
AeroLeads page
Company profile
View company profile Email format
5 roles

Muhammad Shoaib work experience

A career timeline built from the work history available for this profile.

Servicenow Developer

Current
Itg - Incentive Technology Group, Part Of Icf

Arlington, Virginia, US

  • Key Tasks Performed:
  • Developed system integrations and process automation within the ServiceNow instance and other Information Services applications.
  • Implemented and innovated ServiceNow solutions in ServiceNow as assigned.
  • Followed, maintained, and applied documentation best practice policies, procedures, and processes throughout ServiceNow development.
  • Worked closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support
  • Used scripting tools and ServiceNow functionality to create a script that automates rote tasks being done in ServiceNow.
Feb 2021 - Present

Servicenow Portal Developer

Texas Health And Human Services

Austin, TX, US

  • Key Tasks Performed:
  • Designed and maintained Service Portal for user access to Knowledge Base and Service Catalog.
  • Configure and customize Incident Management and Problem Management applications to meet Business Requirements
  • Designed and implemented custom UI for lab users using AngularJS, JavaScript and HTM.
  • Created custom widgets, pages, themes, search sources, CSS style sheets, angular providers etc.
  • Designed and implemented custom classes for enabling dynamic Inbound REST calls which was not provided by ServiceNow
Aug 2019 - Feb 2021

Servicenow Developer/Admin

Jeppesen, A Boeing Company

Denver, Colorado, US

  • Key Tasks Performed:
  • Configured Event Management (ITOM) by configuring Connector Instances and Connector Definitions.
  • Worked on creating various front-end forms, and associated Client Scripts, UI policies, including advanced customizations
  • Configured ServiceNow discovery and orchestration
  • Created Business Rules, Client Scripts associated Script Includes
  • Designed Workflows, along with standard Workflow templates which can be reused
Apr 2017 - Jul 2019

Servicenow Developer/Admin

American Electric Power

Columbus, OH, US

  • Key Tasks Performed:
  • Document development work as needed for implementation (i.e., User Stories, Development and Scripting documentation, Status, etc.).
  • Followed Agile Methodologies (Scrum) and involved in requirement gathering and analysis.
  • Design and implement new functionality using Business Rules, UI Policies, and UI actions.
  • Written script includes and invoked them in business rules and client scripts.
  • Created and edited knowledge articles such as a policy or release notes to share information across the organization.
Mar 2015 - Mar 2017
Team & coworkers

Colleagues at ITG - Incentive Technology Group, part of ICF

Other employees you can reach at itgfirm.com. View company contacts for 60 employees →

AC Austin Chang Austin Chang Colleague at Itg - Incentive Technology Group, Part Of IcfPotomac, Maryland, United States, United States View → AC Angelo Clough Angelo Clough Colleague at Itg - Incentive Technology Group, Part Of IcfTracy, California, United States, United States View → WR Winston Rickard Jr. Winston Rickard Jr. Colleague at Itg - Incentive Technology Group, Part Of IcfUnited States, United States View → DA Davw Austgen Davw Austgen Colleague at Itg - Incentive Technology Group, Part Of IcfColumbia, Missouri, United States, United States View → IM Ismail Marmar Ismail Marmar Colleague at Itg - Incentive Technology Group, Part Of IcfMclean, Virginia, United States, United States View → CW Chris Williams Chris Williams Colleague at Itg - Incentive Technology Group, Part Of IcfArlington, Virginia, United States, United States View → IF Iris Fan Iris Fan Colleague at Itg - Incentive Technology Group, Part Of IcfUnited States, United States View → MK Mozahedul Karim Mozahedul Karim Colleague at Itg - Incentive Technology Group, Part Of IcfFalls Church, Virginia, United States, United States View → MB Michelle Branch Michelle Branch Colleague at Itg - Incentive Technology Group, Part Of IcfMclean, Virginia, United States, United States View → PM Pablo Maldonado Pablo Maldonado Colleague at Itg - Incentive Technology Group, Part Of IcfPompano Beach, Florida, United States, United States View →
2 education records

Muhammad Shoaib education

Bachelor Of Science - Bs, Information Technology - Cyber Security / Digital Forensics

Daytona State College

Associate In Science, Network Engineering Technology, Cyber Security & Digital Forensics

Valencia College
FAQ

Frequently asked questions about Muhammad Shoaib

Quick answers generated from the profile data available on this page.

What company does Muhammad Shoaib work for?

Muhammad Shoaib works for ITG - Incentive Technology Group, part of ICF.

What is Muhammad Shoaib's role at ITG - Incentive Technology Group, part of ICF?

Muhammad Shoaib is listed as Senior ServiceNow Developer (Lead) and Consultant at ITG - Incentive Technology Group, part of ICF.

Where is Muhammad Shoaib based?

Muhammad Shoaib is based in Orlando, Florida, United States while working with ITG - Incentive Technology Group, part of ICF.

What companies has Muhammad Shoaib worked for?

Muhammad Shoaib has worked for Itg - Incentive Technology Group, Part Of Icf, Texas Health And Human Services, Jeppesen, A Boeing Company, and American Electric Power.

Who are Muhammad Shoaib's colleagues at ITG - Incentive Technology Group, part of ICF?

Muhammad Shoaib's colleagues at ITG - Incentive Technology Group, part of ICF include Austin Chang, Angelo Clough, Winston Rickard Jr., Davw Austgen, and Ismail Marmar.

How can I contact Muhammad Shoaib?

You can use AeroLeads to view verified contact signals for Muhammad Shoaib at ITG - Incentive Technology Group, part of ICF, including work email, phone, and LinkedIn data when available.

What schools did Muhammad Shoaib attend?

Muhammad Shoaib holds Bachelor Of Science - Bs, Information Technology - Cyber Security / Digital Forensics from Daytona State College.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.