Muhammad Talha Email & Phone Number

Islamabad, PK

Pakistan

• Initiated online sales for top Middle Eastern auto companies during COVID-19, overcoming physical showroom closures. Developed a first-of-its-kind "split payment" model in the Saudi big-ticket auto market, driving 80%.
• Established a comprehensive e-commerce governance framework based on defined e-commerce needs. Crafted the divisional strategy, managed program implementation, and drove sales through multi-channel marketing and.
• Streamlined the car rental experience for Wallan Rent a Car by developing a comprehensive e-commerce platform with features for booking, payment, vehicle exploration, discounts, VAS, long-term lease options, and.
• Deployed an omnichannel chatbot, resulting in a 300% increase in customer engagement and quote requests for car sales and rentals. The chatbot also streamlined customer service by reducing response time and agent.
• Improved efficiency through automation by eliminating 40 minutes of daily manual work per brand with automated daily reports generation for all e-commerce KPIs using Robotic Process Automation (RPA).
• Daily responsibilities included creating daily performance reports and ensuring adherence to KPIs.

Pakistan

Area of Expertise; Lean Manufacturing and Six SigmaKaizenTime-Motion StudyQuality Management System (ISO 9000)Quality function deployment (QFD) and Failure mode and effects analysis (FMEA)Operations ResearchPerformance Measures for operations and bench marking including OEEDesign of Experiment (DOE/ DOX)Theory of ConstraintsToyota Production System.

• Provided status reports, such as delivery, production levels, consistency and overall quality of work to managers
• Supervised and improvised safety and performance of the technicians.
• Assist in layout and facilities planning, including industrial facilities.

• Conducted time-motion study using Lean Six-Sigma concept and to reduce turnaround time.
• Implemented DMAIC’s “Improve” stage, which performed process time reduction, decrease in turnaround time of the gate and further reduction in inventory.
• Supported department on other improvement projects, mostly GE internal activities.

• Evaluate comparisons of PVC tapes of 3M and other brands, including its supply chain and norms of market practices in Karachi.
• Researched, analyzed and compared G-PON globally and recognized long-term knowledge in the wide-ranging context of technological revolution and furthermore, provided recommendations.

• Energy audit for Philips Head Office which saved electrical energy with excellent payback period, included evaluation of Environment, Health and Safety.
• Projects evaluation using AutoCAD and Calculux, including using principles of design of experiments (DOX) and interpretation of data while considering its sustainability.
• Performed tasks related to price quotation and following up with the customers.

• Saved 10% worktime of 14 total labors by using line-balancing concept of Lean manufacturing.
• Oversee and maintained record of containers which ordered from Pakistan to Malaysia.
• Performed cost-benefit analysis and feasibility for both incoming containers and productions.

Master Of Science (Msc), Industrial Engineering, 3.61 Cgpa

Individual Master Project was to control returns inventory and reduce bullwhip effect. Other projects include compare and examine.

Bachelor Of Engineering (Beng), Mechanical Engineering

Individual Final Year Project was to design a microturbine to charge a 12V battery from rainwater, design and simulate waterflow in.

A Levels, Pre-Engineering, 2A*,2A,1B

Mathematics (A*), Physics (A*), Chemistry (A), AS Accounting (A) Further Mathematics (B).

O'Levels, Pre-Engineering, 2A*, 6A, 2B

Mathematics (A*), Additional Mathematics (A*), Physics (A), Chemistry (A), Accounting (A), Islamiat (A), Pakistan studies (A), Urdu (A).