Muhammad Thoriq Email & Phone Number

Makassar, South Sulawesi, Indonesia

● Analyzing KPIs Year-To-Date (YTD) from Two Departments in After Sales Service Division in Q1 and Q2 2022.● Analyzing job evaluation in overall stakeholder that associate to Service Department ● Solving problem and make improvement in whole system of Service Department from manpower such as managing service advisor, mechanic, and mechanic leader, workshop SOP especially in 5S (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke) to increase productivity, managing resource such as tools and… Show more ● Analyzing KPIs Year-To-Date (YTD) from Two Departments in After Sales Service Division in Q1 and Q2 2022.● Analyzing job evaluation in overall stakeholder that associate to Service Department ● Solving problem and make improvement in whole system of Service Department from manpower such as managing service advisor, mechanic, and mechanic leader, workshop SOP especially in 5S (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke) to increase productivity, managing resource such as tools and workshop stall, coordination with IT Department to solving Database to make Work Order more organized and arrange Live Chat service UX more comfortable for customer. Show less

● Being 1 of the 50 students of ITS, who became the scholarship awardee from PT. Bank CentralAsia Tbk for the period 2021-2022.● Participate in development program such as leadership workshops, financial planning, andcareer coaching.

● Being a person in charge of Isu Kamisan, this program aims to provide up-to-date informationabout Campus Policy Issues and National (Education) Issues.● Develop a content plan that is in line with the ministry's goals and based on actual currentissues and present interesting content for ITS students, published once a month.● Prepare interesting Instagram content that increase Instagram engagement by up to 5% withinfive months and average content impression approximately… Show more ● Being a person in charge of Isu Kamisan, this program aims to provide up-to-date informationabout Campus Policy Issues and National (Education) Issues.● Develop a content plan that is in line with the ministry's goals and based on actual currentissues and present interesting content for ITS students, published once a month.● Prepare interesting Instagram content that increase Instagram engagement by up to 5% withinfive months and average content impression approximately 10,000 impressions every month. Show less

● Initiating the existence of an esports development forum in the campus environment, especially in the department of Industrial and System Engineering.● Managing routine training schedules and special training for departmental representative teams who will represent the department to campus and national competitions.● Held an internal department competition called HMTI Cup consisting of two esports game platforms and was participated by 16 teams.● Develop a content plan about tips… Show more ● Initiating the existence of an esports development forum in the campus environment, especially in the department of Industrial and System Engineering.● Managing routine training schedules and special training for departmental representative teams who will represent the department to campus and national competitions.● Held an internal department competition called HMTI Cup consisting of two esports game platforms and was participated by 16 teams.● Develop a content plan about tips and trick, informations, and tutorial within the scope of esports games, published two times every months Show less

Design and publish posts on social media, including commemorate big day, information about material/mineral from R&D Division, and information about the events that will be held by ITS Material Advantage Chapter such as Guest Lecture, Company Visit, and Course Development

● Supervise and evaluate the course of the BEM ITS 2020-2021 program using the KPI achievement towards Objectives and Key Results● Conduct selection procedure, test, and interview to select the members of KPU (General Election Committee) ITS 2021.