• Lead and manage a small team of data analysts to deliver timely and accurate results to clients monthly, ensuring client satisfaction and retention.• Manage the Agency Directory section of DesignRush, maintaining its accuracy and relevancy.• Collaborate with cross-functional teams (Sales, Finance, Agency Relationship, Development) to optimize sponsor records, improving the client experience and boosting revenue growth.• Work closely with Sales Operations to manage and streamline processes, ensuring alignment with sales goals and contributing to overall sales success.• Manage client records and deliver category-specific click-through results, enhancing their experience with expertise.• Update the DesignRush website daily to ensure agency listings remain current and accurate.

• Created and implemented Key Performance Indicators (KPIs) for various teams, including HR, Creative, Product, Technical, and Sales.• Designed and developed comprehensive dashboards to measure and analyze team performance.• Monitored and evaluated team metrics to ensure alignment with company goals and objectives.• Conducted regular performance reviews and provided actionable insights to improve team efficiency and productivity.

Responsibilities as Data Researcher:• Create and Verify Menus using CRM for the different Restaurants based in the UK.• Solve live queries of Customers related to their requirements.• Build a complete food ordering setup for Restaurants.