Muhammad Umar Baig Email & Phone Number

Islamabad, Pk

Islamabad, Islāmābād, Pakistan

Rawalpindi, Punjab, Pakistan

As the Chief Operating Officer at GX Telemarketing, I lead the company's operational efforts, bringing strategic vision and execution to the forefront. My tenure has been marked by successful management and growth across various key campaigns such as ACA, Medicare, and Final Expense, alongside multiple other campaigns including Solar, Home security, Credit repair, MVA, Camp Lejeune, Lexington Law Firm, Credit Pros, Tax debt, and Credit card debt settlements.In my role, I oversee… Show more As the Chief Operating Officer at GX Telemarketing, I lead the company's operational efforts, bringing strategic vision and execution to the forefront. My tenure has been marked by successful management and growth across various key campaigns such as ACA, Medicare, and Final Expense, alongside multiple other campaigns including Solar, Home security, Credit repair, MVA, Camp Lejeune, Lexington Law Firm, Credit Pros, Tax debt, and Credit card debt settlements.In my role, I oversee end-to-end operations, ensuring seamless collaboration across departments and high-quality service delivery to clients. I have expertly managed and optimized relationships with dialer, data, and VOIP vendors to drive efficiency and productivity. My focus on streamlined operations has enabled us to achieve the best sales performance for the company while providing top-notch service to our diverse client base.Key achievements include:Successfully running and expanding a variety of campaigns, exceeding company and client expectations.Leading the team in achieving outstanding results in sales and customer satisfaction.Ensuring compliance and maintaining a high standard of ethics across all campaigns.Cultivating strong relationships with clients and vendors, resulting in long-term partnerships.I am proud of the success we've achieved during my tenure and look forward to continuing to drive growth and excellence at GX Telemarketing. Show less

Rawalpindi, Punjab, Pakistan

As an IT Executive in the dynamic world of Telemarketing services, my role revolves around ensuring the utmost security and efficiency of data and dialer systems. In this multifaceted environment encompassing MVA, Tax, Camp Lejeune, Credit Repair, and Home Improvement sectors, I am entrusted with safeguarding our clients' sensitive information and proprietary data.My primary responsibilities include implementing and managing robust security protocols to protect against potential… Show more As an IT Executive in the dynamic world of Telemarketing services, my role revolves around ensuring the utmost security and efficiency of data and dialer systems. In this multifaceted environment encompassing MVA, Tax, Camp Lejeune, Credit Repair, and Home Improvement sectors, I am entrusted with safeguarding our clients' sensitive information and proprietary data.My primary responsibilities include implementing and managing robust security protocols to protect against potential breaches, unauthorized access, and data leaks. I work diligently to ensure compliance with industry-specific regulations, such as those governing tax-related information and customer records associated with Camp Lejeune, while also adhering to best practices for credit repair and home improvement services.Furthermore, my role extends to the smooth operation of dialer systems, which are the lifeline of our telemarketing campaigns. I oversee the optimization of dialer performance, ensuring seamless client interactions, and productive outreach to potential customers.In addition to security and system optimization, I am deeply involved in addressing any production or technical issues that may arise during our telemarketing activities.I collaborate closely with our clients to promptly resolve these challenges, ensuring minimal disruption to their operations.In summary, my role as an IT Executive in the Telemarketing industry is all about data and dialer security, compliance with regulations, and being the go-to resource for resolving production and technical issues for our clients across various sectors, including MVA, Tax, Camp Lejeune, Credit Repair, and Home Improvement. Show less

Rawalpindi, Punjab, Pakistan

Successfully handled multiple campaign such as Home Security, Credit Repair, Tax Debt Relief Program, Camp Lejeune Water Settlement, Motor Vehicle Accidents (MVA)& rent2own.Achieved sales targets & constantly exceeded customer service benchmarks

United Kingdom

As a Social Media Marketing Specialist with a proven track record, I've had the privilege of working with Company Ottoman furniture, a renowned industry leader specializing in Ottoman Stools, Foot Stools, Sofas, and Beds. My role has been instrumental in driving the company's success by achieving all set targets and delivering exceptional customer service.With a deep understanding of the nuances of social media marketing, I've crafted and executed result-driven strategies that have… Show more As a Social Media Marketing Specialist with a proven track record, I've had the privilege of working with Company Ottoman furniture, a renowned industry leader specializing in Ottoman Stools, Foot Stools, Sofas, and Beds. My role has been instrumental in driving the company's success by achieving all set targets and delivering exceptional customer service.With a deep understanding of the nuances of social media marketing, I've crafted and executed result-driven strategies that have elevated the brand's presence and facilitated remarkable growth. Through targeted advertising campaigns, engaging content, and strategic audience outreach, I've consistently driven increased brand visibility and customer engagement.My commitment to delivering the best customer service has not only ensured customer satisfaction but has also cultivated long-lasting client relationships. I have a keen eye for understanding customer needs and tailoring solutions that meet and exceed their expectations, resulting in loyal and satisfied customers.In collaboration with the Ottoman furniture team, I've not only met but consistently exceeded sales targets, contributing to the company's bottom line. My ability to adapt to the ever-changing digital landscape and leverage emerging trends has been a key factor in our success.As a Social Media Marketing Specialist, I'm passionate about enhancing brand value, boosting sales, and fostering exceptional customer experiences. I am eager to continue leveraging my expertise to drive growth and achieve new milestones in the dynamic world of e-commerce. Show less

Rawalpindi, Punjab, Pakistan

Worked with a range of companies including Top brands such as Care Cosmetics, Bona Papa Diapers, Lark beauty Soap, Harmony Cosmetics, Cava Beauty Soap, Fruity Soap, Sonu Baby Diapers, Dove Cosmetics & Stars company.Managed order booking process, Ensuring accuracy & timely fulfilment of customers orders.Maintained strong customer relationship, Leading to repeat customers & loyalty.

Rawalpindi, Punjab, Pakistan

Assumed a key role in the family business, handling staff management and stock Inventory.Oversaw day-to-day operations, ensuring the smooth functioning of the business.Implemented inventory control measures, optimizing stock levels and reducing wastage.Handled customer complaints calmly and professionally, resolving customer issues.Created reports and documents for all stocks reported