Muhammad Zahid Email & Phone Number

Lahore, Pk

• Carry out application integration, architecture, engineering, and support of the Afiniti in-house and client remote servers and storage systems.• Provide twenty-four-seven support of production appliances and related/associated supporting systems.• Design, implement, and support the computing systems, including both physical and virtual systems, and perform configuration, maintenance, support, and engineering tasks• Support Afiniti application development, including determining required patches, packages, permissions, software configuration, etc• Provide production support for new engineering solutions and initiatives.• Coordinate with Security, Operations/Engineering, and other functional teams to ensure standards are maintained when systems are customized to support Afiniti development efforts.• Carry out standardization, optimization, and automation of systems• Participate in deployments, upgrades, and maintenance• Ensure smooth delivery of services to our customers• Ensure both customer and Afiniti data is secured and the environments are patched regularly.• Ensure problem tickets are resolved efficiently.• Provide stable infrastructure platform that allows the Afiniti software run.

• Application integration, architecture, engineering, and support of the Afiniti in house and client remote servers and storage systems.• 24x7 support of Production appliances and related /associated supporting systems• Design, implement, and support the computing systems, including both physical and virtual systems, and perform configuration, maintenance, support, and engineering tasks• Support Afiniti application development, including determining required patches, packages, permissions, software configuration, etc.• Coordinate with Security, Operations/Engineering, and other functional teams to ensure standards are maintained when systems are customized to support Afiniti development efforts.• Production support of new engineering solutions and initiatives.• Standardization, Optimization and automation of systems.• Perform routine system administration functions to maintain all Linux /Virtualization servers.• Recommend, design, and implement systems management and automation solutions.• Design, configure, and tune highly-available Linux systems.• Assist in implementing, executing, maintaining, and documenting proper DR and BC as well as high availability procedures.• Participate in deployments, upgrades, and maintenance.• Maintain the patch levels of all OS and application patches on all systems using automated systems.

Managed Services Jazz (Warid)

• Second level support in 24x7 operation for large telecommunication operator having more than 50 million subscribers.• Technical support for servers’ hardware, virtualization, operating systems, applications and storage installed at Mobile Switching Center.• Working in Linux/UNIX operational environments (CentOS, Sun Solaris), SQL Servers Databases (MySQL, Sybase, MSSQL, Oracle), Veritas Volume Manger and EMC storage.• Managing virtual servers hosted on VMware and KVM (Kernel based virtualization on Linux).• Security management, Disaster Recovery (DR) with high availability cluster, data replication, automated periodic backups and upgrades.• Worked for operations and maintenance of Ericsson’s OSS, SAP based ENIQ, M2000 NMS and Cisco’s Prime NMS.

• Had responsibilities of Linux system administration, telecommunication charging applications management and Database administration. Maintaining CentOS/RHEL and Windows servers hosting in 24x7 telecommunications operations.• Technical support of physical servers and associated hardware installed at hosted datacenter.• Responsible for systems security management by managing user accounts, access rights and security hardening. • Red Hat system Administration. (RHCE/RHCSA)

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Worked as a Self-Employed Entrepreneur.

Lahore, Pakistan

Arlington Heights CNRCGCC Chicago

Lahore, Pakistan

Managed Services Wateen Telecom

Msc, Engineering Management

Bsc, Electrical Engineering

Fsc, Pre Engineering