COMPANY MANAGEMENT:- Entailed complete company management from establishment till expansion with multiple events organised locally + internationally, resulting in increased customer base, brand recognition & so on.- Future plans include gradually elevating company's offerings into becoming a multi-national fashion brand & event planning organisation with introducing online selling facility and provision of customised services across the globe.SALES & MARKETING:- Developed effective marketing plans & conducted successful marketing campaigns (via social-media) to extend business operations/activities and uplift customer loyalty towards the company.CLIENT & RELATIONSHIP MANAGEMENT:- Played a vital role in building sustainable (long-term & friendly) relationships with the customers to flourish future progress i.e. client-base from 50 in 2018 to 350 in 2020 & growing further in 2021. - Warm attitude/behaviour towards employees/workers casted a positive impact on company’s name + public image. BUSINESS & STRATEGIC DEVELOPMENT:- Company’s prime focus is on the niche-market to deliver customised products & services to its customers (specially designed to meet their individual tastes/requirements under brand’s name) so maintaining work quality, effective items’ production & prompt response to facilitate timely allowed to acquire new projects/customers by utilising PR with existing clients.BUDGETING & FORECASTING:- Looking into or staying acquainted with the latest fashion trends/styles help to predict upcoming designs & ideas beforehand.- Calculated financial risk is taken to experiment any new or unique theme (i.e. if successful then gives competitive advantage). COACHING & TEAM MANAGEMENT:- Currently, in the process of making, hiring & managing my personal staff/workers-team to operate under my supervision + company’s brand name and trained according to my self-learnt experience of past 20 years i.e. to MUST incorporate/include 5 USPs in all produced items.

PROJECT MANAGEMENT & GOVERNANCE:- Performed overall project management & governance of large-scale projects within the company, which enhanced operational efficiencies across the organisation by 33% thereby expediting all the set targets productively.- Enabled the firm to meet its short-term goals/objectives & long-term strategic initiatives by handling all operational + logistical matters effectively with an ultimate aim to add value to company’s conduct without impairing its work quality.TEAM MANAGEMENT & DELIVERY:- Managed a team of 5-6 delegates whilst performing my own role, provided guidance, coaching and reviewed their respective deliverables & empowered them to explore their self-potential to stay motivated, gain practical experience & grow in careers.- Streamlined the team to elevate delivery efficiency by 25% through delayering, job rotation & omitting redundant operations. STRATEGIC & CORPORATE DEVELOPMENT:- Played an important role in the long-term strategic & corporate development + company's growth i.e. assisted with its operational/geographical expansion plans to increase its presence locally & abroad against competitors within pharmaceutical industry and giving it an overall leverage boost by 15%.- Guided the firm to update its product-mix/portfolio & increase offerings i.e. launch new products with latest USPs. RELATIONSHIP & LEADERSHIP MANAGEMENT:- As part of the leadership team, entailed extensive client relationship management & enhanced overall customer base by 25%.- Hosted/organised events to build sustainable customer loyalty + relationship & raised the client network ahead. TRAINING/COACHING & STAKEHOLDER MANAGEMENT:- Coached & trained staff, whilst providing guidance to them for excelling professionally on various client engagements.- Ensured that all set goals/targets & projects were achieved/completed before the expected deadlines to engage + align stakeholders' interest & lift confidence with firm’s doings to boost goodwill.

FIRM MANAGEMENT & LEADERSHIP:- Managed the entire store by keeping a proper check on all displayed items exhibited as inventory from new fashion designers.- Led all store workers & employees with coordination among them with appropriate task delegation to raise overall efficiency. FINANCE MANAGEMENT & PROMOTIONAL ACTIVITIES:- Indulged in promoting all associated fashion designers by holding occasional exhibitions & events to high-light them among the general public, hence boosting their individual customer-base through provision of strong social-media forums/marketing.- Effectively managed firm’s client designers with professional book-keeping + controlling financial balances & sales revenue.STORE EXPANSION & COLLABORATIONS:- Outlet was extended internally by re-doing its interior to make it spacious enough for rendering extra room to more designers.- Did favourable collaborations with other stores also to showcase items as a stock in them (so the access to clients is increased).

BOOK KEEPING & FINANCIAL STATEMENTS MANAGEMENT:- Maintaining book-keeping of financial transactions (general ledgers/cashbooks etc.) & accountancy system in the company. - Preparation of trial-balance & assisted the senior accountant with producing transparent annual financial statements.BANK RECONCILIATIONS & PETTY CASH MAINTENANCE:- Prepared monthly bank reconciliation statements & maintained company’s petty cash level to incur miscellaneous expenses. OTHER TASKS/OPERATIONS & MANUAL ACTIVITIES CONDUCTED:- Dealt with company’s customers, disbursed payments, corporate & legal compliance issues + any pending work completion.- Organising & handling of finance department’s all manual files as a back-up record + dispatching invoices to the auditors for review.- Gave ideas/suggestions to raise overall efficiency & productivity of the company + ensured coordination across all departments with clear communication to lift morale & provided employees a sense of direction or alignment towards meeting company’s set goals/targets. PROJECTS, BUDGET PLANS & PRESENTATIONS:- Helped to run various promotional activities, surveys & campaigns + hosted multiple events to assist the company with sales boost. - Made & Delivered presentations to clients on company’s behalf for building up their loyalty & a long-term relationship of goodwill. - Forecasted budget plans & expected spending on any future projects or events undertaken by the company with thorough evaluation.

CUSTOMER SERVICES & CALLING CAMPAIGNS:- Worked in the TRG call centre dept on out/in-bound international calling campaigns (in Canada, UK, USA, Australia & so on). COMMUNICATION SKILLS ENHANCEMENT:- Improved remarkably & became extremely fluent in spoken + written English language communication/interaction skills. COMPUTING & COACHING/TRAINING:- Imparted professional knowledge & provided practical training to newly hired workers/employees to get acquainted or learn about rendering customer services to company’s clients, became immensely proficient + enhanced computer skills.

PRACTICAL EXPERIENCE & ACQUIRED LEARNINGS:- Ticket reservations for the travelling customers of their respective flights & handling + dealing with them accordingly. - Computing & inputting of all the relevant data information with appropriate details on firm’s IT system professionally. POSITIVE ATTITUDE, CORDIAL BEHAVIOUR & GENERAL SKILL SET:- Learnt leadership + networking skills & the true strength of teamwork recognition by practically working with others. - Developed an ability to deal with all customers/clients in a courteous, polite & a tolerant manner in an office or a job-environment i.e. working as per the policy: Client is Always Right, so skilfully managing every situation diplomatically.