I am a dedicated IT Support Engineer with a strong background in providing technical assistance and solutions. With over 5 years of experience working at Hamad International Airport for MACS ME, I have honed my skills in troubleshooting and resolving various IT-related issues, with a specific specialization in Windows systems and servers. I hold a Bachelor's degree in Computer Applications (BCA) from Bangalore University. This program has equipped me with a solid foundation in computer science principles, programming languages, and database management. My educational background has complemented my professional experience, enabling me to tackle complex technical challenges efficiently and effectively.During my tenure at MACS ME, I have demonstrated exceptional problem-solving skills by diagnosing and resolving technical issues promptly. I have specialized in supporting Windows systems and servers, ensuring maximum uptime and minimizing disruptions for airport personnel. Additionally, I have gained valuable experience in managing and maintaining CUTE systems of Arinc and SITA, further enhancing my expertise in the aviation industry.Apart from my work at Hamad International Airport, I have also contributed to the banking industry and the Ministry through short-term projects. These experiences have provided me with a broader understanding of diverse IT environments and enhanced my adaptability to various work settings.