Muhammed Mustafa Email & Phone Number

Cairo, Cairo Governorate, Eg

Egypt

• Collaborate with sales teams in North East Europe region plants to gather information quickly for new customer onboarding .• Proactively provide clear and effective communication to stakeholders requests .• Respond to sales inquiries for new item setup and new customer setup .• Assisting with generating quote requests when an opportunity exists in CRM and all required details provided .• Capture and measure number of requests and be able to report out results of sales support activities and key deliverables .• Provide an exceptional customer experience without compromising the Team or GP objectives .• Committed to continuous improvement, while maintaining positive attitude toward everyone's ideas

Beni Suef, Bani Suwayf, Egypt

•Supporting and directing retail banking risks to reduce losses of retail products and maximize their revenues .• Support top management of the group and the relevant sectors with the necessary reports and statistics .• Commitment to standard timings for performing risk assessments of retail products in the region .• Completing the digital transformation and developing digital products. • Maintaining business quality, assessing risks, and developing organizedwork procedures .

Egypt

• Managed customer demand and arranged for booking .• calculated containers need and loading plan based on production.• Followed up with production and stuffing team to achieve customer OTD. • Arranged trucking plan with 3PL .• Arranged all customer documents needed with related party.

Cairo, Egypt

• Approached and recruited more than 100 of El Maghrabi group candidates.• Evaluated and followed up the performance of candidates during the internship program.

Bani Swayf, Beni Suef Governorate, Egypt

• Received customers' complaints at "888account“ and responded to it in a quick and effective manner.

Al Wasta, Beni Suef Governorate, Egypt

• Attended an induction about banking at the training center of the bank before the internship.• Helped the customer service in activating the online services like ( Alaly Net – Phone cash – Prepaid Cards).• Exposed to all banks’ departments.• Learnt more about the operation processes at banks.

Beni Suef Governorate

Metro is a “ co working space “Responsibilities • Led the talent management team at Metro.• Developed both soft and hard skills of 25 employees according to their position.

Higher Fiata Diploma In Supply Chain Management, Logistics, Materials, And Supply Chain Management, Excellent

The Higher FIATA Diploma in Supply Chain Management (HFDSCM) is a joint program between the College of International Transport.

Student, Commerce English Section, Very Good

Activities and Societies: Co Impact - Enactus New BSU - Life Makers Beni suef .