Muhannad Matouk Email & Phone Number

Kuwait

Kuwait

Kuwait

Kuwait

Leading large transformation and restructuring programs for high profile clients with focus on Procurement, Supply Chain and Performance Improvements. Client base includes: BP, Petro China, Kuwait Oil Company (KOC), and South Oil Company of Iraq (SOC). Locations consisted of the United Kingdom and Middle East including hostile zones in Iraq. Scope of services includes:• Management of the relationship with client senior executives and staff• Defining overall Strategy and translating it… Show more Leading large transformation and restructuring programs for high profile clients with focus on Procurement, Supply Chain and Performance Improvements. Client base includes: BP, Petro China, Kuwait Oil Company (KOC), and South Oil Company of Iraq (SOC). Locations consisted of the United Kingdom and Middle East including hostile zones in Iraq. Scope of services includes:• Management of the relationship with client senior executives and staff• Defining overall Strategy and translating it to actionable plans• Assessment of organization structure, processes, IT systems, staff capability and competency levels • Benchmarking against leading practices and determining gap between current and target operating model• Identifying opportunities and quick wins and development of detailed value proposition and road maps taking into considerations organization readiness, maturity level, and other special circumstances• Designing a detailed operating target model to enable agile and responsive organizations aligned with overall corporate strategy and growth plans. • Implementation of target model through pilots and appropriate Change Management practices • Development of Key Performance Indicators and Metrics to monitor performances and efficiencies and to continuously streamline operating models Show less

• Managed a team of 70 professionals that provided critical support for all Kuwait logistics operations with annual revenue exceeding $300 Million. Departments managed include: Information Technology, Fleet Management, Driver Management, Billing, and KPI management• Led the deployment of end to end solutions to streamline Kuwait logistics operations consisting of over 6000 transportation assets and 3000 drivers. This resulted in increasing asset and driver utilizations by 30%, eliminating… Show more • Managed a team of 70 professionals that provided critical support for all Kuwait logistics operations with annual revenue exceeding $300 Million. Departments managed include: Information Technology, Fleet Management, Driver Management, Billing, and KPI management• Led the deployment of end to end solutions to streamline Kuwait logistics operations consisting of over 6000 transportation assets and 3000 drivers. This resulted in increasing asset and driver utilizations by 30%, eliminating cost and inefficiencies associated with external assets use, and paving the way to capture “lost revenues.” Some selected key tasks: Restructured the entire team and its objectives for enhanced service delivery  Established strategies and direction for the execution of vital projects and initiatives Assessed all exiting processes, identified areas of automation and improvement, defined the appropriate “To Be” state, aligned with solution portfolio, deployed new processes and solutions, audited compliance, and assessed ROI Consolidated deployments of multiple systems to ensure proper usage, improve data integrity, and enable “management by exception” operations Established operational KPIs to institute a culture of accountability and ownership• Played a key role in a multifunctional team tasked with evaluating a global initiative (BPO) to outsource Agility backend and non-core business processes. Team responsibilities included: Identify noncore and non value-add processes, departments and regions for the initiative Compile a comprehensive Request for Proposal Receive and thoroughly evaluate proposals from various outsourcing service providers. This included multiple site visits to the different outsourcing facilities around the world Show less

• Responsible for the global implementation of cutting edge technology - Radio Frequency Identification (RFID) - solutions to multi-million dollar accounts to comply with OAT customer mandates and improve supply chain visibility. Customer base included multiple Fortune 500 Companies such as: Hewlett Packard (15 sites), The Coca Cola Company, Gillette and Sears. o Management of geographically and culturally diverse consulting team that included Project Managers, Solution Architects, Software… Show more • Responsible for the global implementation of cutting edge technology - Radio Frequency Identification (RFID) - solutions to multi-million dollar accounts to comply with OAT customer mandates and improve supply chain visibility. Customer base included multiple Fortune 500 Companies such as: Hewlett Packard (15 sites), The Coca Cola Company, Gillette and Sears. o Management of geographically and culturally diverse consulting team that included Project Managers, Solution Architects, Software Developers, and System Engineerso Identification of emerging trends in the industry/market and interface with sales, marketing and executives teams to evaluate new business opportunities and formulate product strategyo Complete project management from inception to completion, including: feasibility studies, pricing, project plan development and execution, resource allocation, scope and budget control, risk assessment and mitigation, and benefit quantification• Headed the engineering and formulation of a comprehensive RFID solution for a multinational retailer headquartered in the Middle East with an excess of 500 Stores. This implementation is considered the first of it kind in the retail industry. Responsibilities included:o Design and implementation of a highly custom solution to meet the strict client requirements and rigorous environment constraints. Solution targeted the following Key Performance Indicators (KPIs): High inventory count accuracy executed multiple times a day in a dense retail store that has more that 5,000 expensive items Early spotting of missing merchandise and aggressive reduction in inventory shrinkage Show less

• Managed a team of consultants to implement i2 Supply Chain Management (SCM) solutions focusing on delivering business value and increasing client satisfaction in R-etail sector • Successfully executed 6 large scale implementations for major R-etailers considered amongst i2’s top strategic accounts – Implementations included the R-etailer Brick & Mortar and dot.com. Responsibilities included:o Established future state models through process re-engineering, process-to-solution mapping… Show more • Managed a team of consultants to implement i2 Supply Chain Management (SCM) solutions focusing on delivering business value and increasing client satisfaction in R-etail sector • Successfully executed 6 large scale implementations for major R-etailers considered amongst i2’s top strategic accounts – Implementations included the R-etailer Brick & Mortar and dot.com. Responsibilities included:o Established future state models through process re-engineering, process-to-solution mapping, requirement gathering, and solution definitiono Led and provided technical guidance to a team of 15 consultants in implementing an end to end IT solution(s) that focuses on forecasting, inventory planning, replenishment, markdown management, and vendor collaborationo Monitored schedule, budget, and daily activities of the team. All phases of the executed projects completed on time and within budget Show less

• Integrated Supply Chain Management Initiative - Fleet Operation Shortage Cost Modelo Headed the technical and business aspects of the design and development of a model to estimate the cost incurred by the airlines as result of spare part shortages• Airport Operation Decision Support Tools• Cost Reduction Initiativeso Developed a system to increase the accuracy of the estimated time of flight arrival based on historical data. At the time, the model was expected to provide… Show more • Integrated Supply Chain Management Initiative - Fleet Operation Shortage Cost Modelo Headed the technical and business aspects of the design and development of a model to estimate the cost incurred by the airlines as result of spare part shortages• Airport Operation Decision Support Tools• Cost Reduction Initiativeso Developed a system to increase the accuracy of the estimated time of flight arrival based on historical data. At the time, the model was expected to provide annual savings of $2.5 million Show less

Industrial Engineering

Completed the course work towards Ph.D. in Industrial Engineering

M.S., Industrial Engineering

GPA 4.0/4.0

B.S., Civil Engineering