Muhaseena Rafiq Email and Phone Number

* Perform reconciliation of accounts to ensure accurate financial records and timely payments.* Post and process car deals using the PBS system, ensuring accuracy in deal entries and financial documentation.* Manage invoice processing, handling both vendor and internal invoices with a focus on efficiency and compliance with company policies.* Support the finance team with daily accounts payable tasks to maintain smooth operational workflows.

* Delivered personalized service to assist clients in selecting jewelry that aligns with their preferences and budget.* Educated customers on various types of gemstones, metals, and current jewelry trends.* Achieved sales targets, contributing to the store’s profitability and customer base expansion.* Assisted in custom jewelry orders, ensuring specifications were met and client satisfaction maintained.* Managed inventory and maintained accurate records; effectively organized product displays.* Provided comprehensive after-sales services including repairs, returns, and exchanges to ensure customer satisfaction and loyalty.

* Engaged in client interaction to understand and meet specific needs, improving client satisfaction.* Conducted requirement gathering to tailor technological solutions effectively.* Led testing phases to ensure solution functionality met client expectations and industry standards.* Updated user manuals to enhance clarity and user experience, ensuring efficient use of the software

* Process cash advance requests for employees prior to travel, ensuring timely preparation of bank transfers and recovery letters.* Manage travel claims processing and prepare weekly payment lists, while also accounting for monthly provisions on travel expenses.* Review monthly schedules, taking proactive measures on outstanding advances without corresponding claims.* Conduct testing for ERP Fusion implementation, ensuring smooth integration and functionality.* Record monthly closing entries accurately to maintain financial integrity and transparency.* Handle audit-related queries from both internal and external sources, providing necessary details and explanations.* Record intercompany accounting entries for employee transfers, maintaining consistency and compliance across entities.