A dedicated second-year student pursuing a Diploma in Health Services Management at Republic Polytechnic. With a strong passion for healthcare and social work, he is committed to making a meaningful impact by improving systems that prioritize patient care and well-being. His experience in corporate communications, combined with his interest in autonomy and respect in social work, drives his efforts to foster stronger connections between healthcare providers and the community. Muhd thrives in collaborative environments, excels in problem-solving, and is eager to take on roles that contribute to positive change and growth.
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Crowd MarshalCertisManaged crowd control and ushered passengers at Gul Circle Station. Crowd management, communication, public safety. Ensured smooth operations during early station closures, reducing confusion and maintaining safety.
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Garden By The BayWholesale CenterEnsured shopkeepers wore masks and were vaccinated, monitored compliance with regulations. Health and safety enforcement, communication, regulatory compliance. Contributed to maintaining a safe shopping environment by ensuring compliance with safety guidelines.
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Food ServerMandarin OrientalProvided fine dining service to guests. Customer service, attention to detail, hospitality. Enhanced dining experience for guests through attentive service and professionalism. -
InternCbm Pte LtdManaged agents, supervised, maintained, and serviced operations. Team leadership, operational management, problem-solving. Ensured smooth operations and customer satisfaction through effective supervision and maintenance. -
AmbassadorActive SgManaged ticketing operations and assisted with answering guest inquiries. Customer service, communication, crowd management. Ensured smooth guest flow and provided clear information, enhancing guest satisfaction and reducing wait times.
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AmbassadorMy First SchoolProvided onsite assistance to parents and staff regarding app-related inquiries. Customer service, communication, technical support. Enhanced user experience and app engagement by addressing inquiries promptly and clearly. -
Parttime Sales AssistantJd SportsManaged sales operations, supervised, maintained, and serviced customer needs. Customer service, sales support, product knowledge. Contributed to store efficiency and enhanced customer satisfaction by maintaining a well-organized sales environment.
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OfficerCertis Mar 2022 - PresentEnsured compliance with vaccination protocols and TraceTogether usage. Health and safety enforcement, customer service, compliance monitoring. Contributed to a safe environment by ensuring proper health and safety protocols were followed.
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Crowd MarshalCertis Apr 2018 - PresentManaged crowd control at Canberra MRT station during early closure. Crowd management, communication, public safety. Helped passengers navigate alternative transport options efficiently, ensuring safe transitions.
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AmbassadorCertis 2001 - PresentManaged crowd control during Chinese New Year, ensuring proper use of ATM machines for new notes. Crowd control, customer service, regulation enforcement. Reduced confusion and maintained smooth ATM operations during the peak holiday period.
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InternRecruit First Dec 2020 - PresentOperated Park services and managed ticketing for visitors. Customer service, ticketing, park operations. Supported seamless visitor experience and ticketing operations during the holiday season.
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Parttime ReceptionistAsian Civilisation Museum 2020 - PresentPromoted a virtual reality experience and managed a special exhibition. Customer service, exhibition management, technology promotion. Enhanced visitor engagement and understanding by effectively explaining the virtual reality setup.
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Parttime ReceptionistMalay Heritage Center May 2014 - PresentProvided customer service, handled ticketing, and managed inquiries. Customer service, ticketing, problem-solving. Ensured smooth operations during the short-term assignment and improved visitor experience through effective support.
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PackerDksh Warehouse 2009 - PresentPicked and sorted items, including edible products, using a walkie-talkie for coordination. Inventory management, attention to detail, team communication. Ensured accurate and timely order fulfillment, contributing to operational efficiency.
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Ticket AgentJurong Bird Park 2008 - PresentProvided ticketing and park operator services for the park's 50th anniversary event. Customer service, ticketing, event support. Contributed to a successful anniversary event by ensuring efficient ticketing and guest flow.
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InternIcd Jan 2006 - PresentObserved daily maintenance processes and assisted with AutoCAD drawings. Technical observation, AutoCAD proficiency, project support. Gained hands-on experience in technical operations and contributed to project documentation. -
Parttime ReceptionistIndian Heritage Center May 2001 - PresentManaged customer service and ticketing, ensured crowd control during Open House events. Customer service, crowd management, ticketing. Contributed to a well-organized event by controlling crowds and facilitating smooth visitor entry.
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Parttime ReceptionistNational Museum Of Singapore 2001 - PresentProvided customer service, managed ticketing, and ensured artifact preservation as a gallery sitter. Customer service, artifact preservation, ticketing. Maintained a safe and informative environment for visitors, ensuring artifact integrity. -
Ticket AgentSingapore Zoo 2001 - PresentProvided ticketing and park operator support during the 50th anniversary event. Customer service, ticketing, event support. Ensured smooth operations and customer satisfaction during the anniversary celebrations.
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Sales AssistantPolar Puff & Cakes 2001 - PresentAssisted in ticketing and customer service during the 50th anniversary event. Customer service, sales support, teamwork. Enhanced customer experience by efficiently managing sales and ticketing services.
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Parttime ReceptionistReflection At Bukit Chandu May 2021 - 2022Provided customer service, answered calls, managed inquiries, and handled ticketing. Communication, multitasking, customer service. Streamlined visitor experience by managing queries and facilitating ticketing processes efficiently.
Muhd Faiz Education Details
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Ite College WestNil -
Jurong West Secondary SchoolN Lvl
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Master Of Business Administration
Frequently Asked Questions about Muhd Faiz
What company does Muhd Faiz work for?
Muhd Faiz works for Certis
What is Muhd Faiz's role at the current company?
Muhd Faiz's current role is Student at Republic Poly.
What schools did Muhd Faiz attend?
Muhd Faiz attended Nitec Solutions, Ite College West, Nitec Solutions, Jurong West Secondary School, Jurong West Secondary School, Boon Lay Garden Primary School, Republic Polytechnic.
Who are Muhd Faiz's colleagues?
Muhd Faiz's colleagues are Ricky Lim, Rachmat Iman Santoso, Francis Baraza, Khianching Sim, Dushyanthi Bandara, Astor Cheong, Wan Syazwan.
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