Muhammad Aniq Email & Phone Number

Malacca, Malaysia

Petaling Jaya, Selangor, Malaysia

Menara Maxis

- Work with EE/ESP/Pre Sales in term of design and solution discussion based on requirement from customer.- Responsible to review and approve the DDD (Detail Design Documentation) for technical details.- Responsible to prepare CPE/MS configuration script and MOP based on Detail Design Documentation.- Handle CPE/MS configuration and support on service testing with vendor.- Handle change request including BW upgrade/downgrade/termination/suspend/resume/config changes etc.-… Show more - Work with EE/ESP/Pre Sales in term of design and solution discussion based on requirement from customer.- Responsible to review and approve the DDD (Detail Design Documentation) for technical details.- Responsible to prepare CPE/MS configuration script and MOP based on Detail Design Documentation.- Handle CPE/MS configuration and support on service testing with vendor.- Handle change request including BW upgrade/downgrade/termination/suspend/resume/config changes etc.- Responsible for MOP preparation for change request - Responsible to review and approve MOP for CR and new request in OCRS.- Standby and support for customer‘s planned migration/integration activities.- Attend internal and external meetings for technical discussion.- Assist in troubleshooting for escalated fault case from customer.- Responsible to lead, coordinate and as change commander during migration activity.- Responsible to verify Pre and Post check result performed by vendor.- Act as interim team lead managing and monitor team task quality and performance. Show less

Menara Maxis

- Lead Enterprise IPMAN Migration activity which migrate from Metro-e to IPMAN platform.- Handle router configuration and service testing for new projects.- Responsible in troubleshooting for all level escalated fault under Enterprise.- Managed to configured different type of router models under Huawei, Cisco, HPE and Robustel- Lead for change request (upgrade, downgrade, new link, routing change, termination) for all Enterprise's customers.

Tm Cyberjaya

- Responsible for handling Access Network and Metro-e trouble ticket- Responsible for troubleshooting for 1st and 2nd level network issue.- Ensured that the Trouble Tickets are resolved within SLA.- Prepared weekly KPI Performance Report for BRAS and IBSE- Involved in migration activity under maintenance- Familiar with OSPF and MPLS Protocols.

Shah Alam, Selangor, Malaysia

- Able to use Nemo Analyzer tool- Able to create the drive test route- Achieved the deliverables set for multiple task given- Assisted and guided (DTE) Drive Test Engineer during static functionality test, mobility test and single site verification- Ensured Drive Test delivery and get customer approval- Analyzed 3G/4G/LTE KPI performance- Ensured required RF drive test cases and RF data provided by Drive Test Engineer is reliable and error free- Prepared report… Show more - Able to use Nemo Analyzer tool- Able to create the drive test route- Achieved the deliverables set for multiple task given- Assisted and guided (DTE) Drive Test Engineer during static functionality test, mobility test and single site verification- Ensured Drive Test delivery and get customer approval- Analyzed 3G/4G/LTE KPI performance- Ensured required RF drive test cases and RF data provided by Drive Test Engineer is reliable and error free- Prepared report writing for test data- Supported and solved customer complaint solutions Show less

Malacca, Malaysia

- Handled HSBB, SUBB, RBB, FOC and Civil projects- Surveyed the sites and listed the equipment used and the cost for each site- Established and implemented work schedules and adjusted them to meet project deadline- Reads plans and communicated them to workers- Ensured the workers to wear Personal Protective Equipment at site- Monitored workers and sub-contractors in the completion of daily operations to ensure project progress and optimal performance- Solved the problems… Show more - Handled HSBB, SUBB, RBB, FOC and Civil projects- Surveyed the sites and listed the equipment used and the cost for each site- Established and implemented work schedules and adjusted them to meet project deadline- Reads plans and communicated them to workers- Ensured the workers to wear Personal Protective Equipment at site- Monitored workers and sub-contractors in the completion of daily operations to ensure project progress and optimal performance- Solved the problems at site- Attended weekly project coordination meetings to discuss about project’s progress and solution to problems at site- Attended the RFSI testing with Telekom Malaysia Berhad officers at site- Documentation of project’s report- Attended meetings with Telekom Malaysia Berhad officer for document submission and approval for project closing Show less

Alor Gajah, Melaka

- Memorized the reject’s names for each products- Obtaining product samples and inspecting the quality and conformance to specifications- Involved in the quality process issues and improvement plan- Responsible to determine whether the product reject or accept before deliver them to the customers

Bachelor'S Degree, Electrical, Electronic And Communications Engineering Technology/Technician, Cgpa : 3.34

Activities and Societies: • Excellent Participant, members of Pembimbing Rakan Sebaya (PRS), 2014 • Student Committee, Annual Grand.

Matriculation, Science

Secondary School, Science