Muhd Eizat Sabaruddin Email & Phone Number

- Conducted multi-level transaction analysis for fraud detection, focusing on potentially stolen cards and suspicious transactions.- Executed Level 3 tasks: Escalated cases, provided narrative analysis, and recommended action (enhanced monitoring, blocking, or account exit).- Performed Level 2 analyses: Assessed transaction flows, mitigated potential fraud risks, and conducted RFIs to resolve data ambiguities.- Prepared narrative reports for Level 1 monitoring, documenting findings and categorizing risk relevance using LexisNexis and WorldCheck.- Mitigated alerts from detection systems, reviewed findings, and made informed decisions on potential fraudulent activities.

- Executed KYC screenings and risk assessments for both new and existing customers to ensure compliance with regulatory standards.- Utilized internal and external screening platforms for thorough verification of customer information, minimizing onboarding risks.

Petaling Jaya, Selangor, Malaysia

- Moderate 2,000 cases per day with minimum 90% accuracy - Reviewed reports of violating content and classified according to policy to maintain the safety of users on one of the world’s largest social media platforms- Managed time efficiently to meet turnaround time for client- Handled general data entry related tasks with attention to detail- Gathered and analyzed technical literature to contribute to the policy updatesAchievement: - July 2021 and December 2021 Top Performance o Complying 100% attendance with punctualityo Hit and exceeded team KPIs by 30%

Selangor, Malaysia

- Lead a team of 5 associates to restructure the processed and sorted documents for data entry- Entering data into database software and checking to ensure the 99% accuracy of the data that has been inputted- Creating data backups as part of a contingency plan- Transcribe data from source documents into the computer with data entry programs such as LMS- Check source document accuracy, verifying when necessary- Entered over 200 records per day

Selangor, Malaysia

- Educated customers of World Wildlife Fund (WWF) on wilderness preservation- Increased sales by over 50% within one month and maintained those numbers by further explaining the benefits of joining the program- Submitted detailed, accurate reports for inventory, and material used

Selangor, Malaysia

- Lectured two hours per week, held office hours, and assigned grades.- Developed and implemented over 12 lesson plans covering 25 hours of instruction towards 20 undergraduate students per class.- Administered classroom activities and knowledge exams in order to assist students in meeting course objectives.

Selangor, Malaysia

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and adequate change. • Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Selangor, Malaysia

• Managing transactions with customers using cash registers.• Collecting payments whether in cash or credit.• Track transactions on balance sheets and report any discrepancies.