Muhammad Fitri Bin Yusup Email & Phone Number

Kuala Lumpur, MY

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Active Directory (AD) Administration: Managed user accounts, security groups, and permissions in AD. Ensured adherence to security policies and streamlined access control.Group Policy Object (GPO) Management: Administered GPOs to enforce security settings, deploy software, and configure user and computer settings network-wide.Software/Hardware.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Ensured optimal functionality of all computer peripherals.Monitored server and point-of-sale (POS) system uptime for seamless operations.Managed IT operations across multiple branches spanning Klang Valley, Kuching, and Kota Kinabalu.Upgraded PC operating systems from XP to Windows 7 to maximize system capabilities.Proficiently handled AS400 DOS system.

Bintulu, Sarawak, Malaysia

Monitoring and maintaining sales activities to ensure that customers received satisfactory service and quality goodsWork alongside retails sales advisor to boost and maintain sales by enhancing product presentations and advertising to customersSuccessfully maintaining monthly sales RM500,000 every month, while leading a team of 6 sales staff

Bintulu, Sarawak, Malaysia

Trained and developed sales team associated in products, selling technique and customer service skillHandle customer complaints regarding sales and servicesTrack customer preferences to determine where the focus of sales efforts should beAnalyze sales statistics and activity metrics

Bintulu, Sarawak, Malaysia

Product advertising on social media such as FB marketplace, Shopee and LazadaConduct Facebook Live to promote new product, sales offer and customer relationCreate and design marketing campaigns including email, print, digital, outdoor, and social mediaConduct marketing strategies and developed new social media campaigns to increase brand influence

Bintulu, Sarawak, Malaysia

Providing first-level support of computer hardware and software to end userDesktop PC building and servicingMaintain knowledge of product and service offerings in order to accurately answer all customer questionMaintaining RM150K sales every month