working in Sourcing departmentHandling and reviewing all inspection data before publishing in the websiteHandling Al FUTTAIM Automall and Cars24 accounts as sales following up and make sure deal is close to the end at the RTAand after salesHandling social mediaFacebook and Instagram

As a results-driven Customer Relationship Executive at CarSwitch, utilizing advanced CRM tools to elevate every customer interaction. Whether verbally or in writing, I adeptly handle inquiries, deliver detailed product information, and swiftly resolve issues. I excel in proactive problem-solving, ensuring not only immediate resolution but also contributing to the long-term development of customer relationships. My customer-centric approach fosters trust and loyalty, while negotiation and conflict resolution skills guarantee mutually beneficial outcomes. With a thorough understanding of products and services, I exhibit adaptability to evolving customer needs and industry changes. Collaborating seamlessly with cross-functional teams, including sales, marketing, and support, I play a pivotal role in delivering a cohesive and exceptional customer experience. Meticulous time management enables me to handle multiple customer interactions concurrently, demonstrating a commitment to a timely and responsive customer service approach. Regular analysis of customer feedback provides valuable insights for continuous improvement and enhanced customer relationships. My role as a Customer Relationship Executive reflects a dedication to a customer-centric mind set, effective communication, proactive problem-solving, and collaborative teamwork.

Spearheaded the preparation of comprehensive purchase orders, spanning local, field, and letters of agreement, streamlining procurement processes. Strategically managed supplier and service provider rosters, orchestrating the acquisition of competitive quotes and bid information, optimizing cost-effective sourcing. Played a key role in evaluating supplier performance, ensuring the punctual delivery of goods and services to uphold operational efficiency. Collaborated dynamically with the procurement team to meticulously analyze supplier proposals, skillfully negotiate terms, and secure highly cost-effective contracts. Maintained intricate records of procurement activities, fostering precision in reporting and enabling insightful data analysis.

Built strong relationships with customers, really getting what they needed, and tailoring product suggestions to make sure they were super happy. Kept surpassing sales targets because I believe in good communication and creating relationships that last. It’s about making clients stick around because they want to, not just because they have to. Managed purchase orders with an eagle eye for detail. I like things to run like a well-oiled machine – smooth and accurate. Teamed up with my colleagues to make the work environment positive and fun. Together, we aimed high and hit those ambitious sales goals. Adaptability is my middle name. I thrive on handling different tasks within the sales process, making sure the team succeeds in everything we do.

Oversaw the development and maintenance of spreadsheets and databases, utilizing advanced software proficiencies to track, analyze, and report on performance and sales data. Prepared detailed MOMs, reports, and presentations for executives and board members. Generated financial statements, reports, memos, invoices, and other documents with meticulous attention to detail. Conducted thorough research and data analysis to prepare materials for review and presentation by boards of directors, committees, and executives. Logistics and Procurement Responsibilities: Assisted in the evaluation and analysis of offers received from suppliers and service providers, ensuring optimal decision-making. Monitored payments by closely aligning purchase orders and contracts with delivered services and inputs. Collaborated seamlessly with project managers to discuss procurement, logistics, and service requirements. Optimized purchasing power, analysed procurement requests, and identified service providers' information based on performance, quality, and pricing to determine transaction requirements.