Driving the company’s growth by not only identifying new business opportunities but also executing sales and marketing strategies to expand our client base. Responsible for conducting in-depth market research, leading sales initiatives, developing marketing campaigns, and enhancing client relationships.

- Production of Organic Yoghurt- Worked as an operation intern for six months, learning, observing and researching about better work procedures for production.- Collaborated in the research and testing of organic yoghurt improvement using fruits- Produced Yoghurt using standard operating procedures and adhering to the quality control protocols- Recorded and stamped batch no., production date, and expiration date on product labels- Produced Starter Culture for the production processesanalysed data to identify trends and areas of improvement in the production process, including identifying bottlenecks and implementing solutions to optimise efficiency- Collaborated with the sales team to develop strategies for increasing production and meeting customer demand from analysed data

- Used social media metrics to analyze the behaviour of the customers using date-to-date measurements which increased customer retention by 20%- Assisted with the creation and implementation of social media campaigns via Instagram analytics to engage and retain customers including developing contents and tracking engagement metrics which increased the profile reach by 500% in 30 days.- Delegation of interns to duties, monitoring assistant community managers and management of social media communities.- Reviewed interns evaluations for accuracy and completion.- Created an educational and tourism contents to improve engagement through the social media channels