Service Operation And Process Manager
CurrentRole Ownership of developing the standard operation processes in line with the Airfield Ground Lighting Systems Regulation requirements for all the ADAC airportsResponsibilitiesIdentify business process challenges by analyzing process data and metricsIdentify and analyze business processes to be improvedFacilitate teams to critically review current processes for effectiveness, quality and simplification.Implementation of Honeywell standard procedures at the ADAC airport in line with the Regulatory requirements. Attend customer meetings, reverting back on client communication & work closely with the AGL manager to implement service procedures.Promoting the implementation of best practices.Ensuring the management for proper AGL records both onsite and offsiteEnsure Zero audit deviations Knowledge and Skills (general & Technical) Ability to work collaboratively in a team environmentAnalyze operating data and statistics to identify Develop process workflow and design in compliance with regulatory requirementsAbility to remain calm under pressureExcellent Communication Skills (Verbal & Written)Excellent problem solver and ability to understand impacts of actionsOther requirements (licenses, certifications, specialized training, physical or mental abilities required) . Understands Airfield Solutions:o Airfield Lighting (AFL) / Airfield Ground Lighting (AGL)o Airport Operational Database (AODB)o Advanced Surface Movement Guidance and Control System o Automatic Weather Observation System (AWOS)o Category of Operation (CAT)o Control & Monitoring System (CMS)o Controller Working Positions (CWPs)o Electronic Flight Progress Strip System (EFPS)o Flight Information Systems (FIS)o Ground Movement Radar (GMR)o Ground Traffic Management (GTM) o Instrument Landing System (ILS)o Meteorological System (MET)o Runway Visual Range (RVR) etc.
