Mujammal Haque, Pmp®, Csm® Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

- Strategic Planning- Stakeholder Management- Resource Optimization- Project Portfolio Management- Risk Mitigation- PM Quality Assurance- Budget Management- Technology Roadmapping- Process Improvement- Vendor and Third-Party Management- Escalation Management- Mentorship and Leadership- Performance Metrics- Continuous Improvement- Executive Reporting- Client Relations- Technical Oversight- Thought Leadership

Dhaka, Bangladesh

• Create project timeline and plan deliverables for the sprints• Resource planning for the project and projection for upcoming months (potential vs capacity vs actual capacity)• Create project charter, progress and budget utilization tracker and maintain.• Conduct Mindmap Session: explain the team project’s business perspective and deliverables• Conduct Kickoff call with the client to introduce the team• Conduct Sprint planning meeting and help the team with task refinement, and prioritize the tasks on sprint backlog for the next sprint.• Facilitate daily stand-up calls as a Scrum Master• Conduct Sprint review meeting and review Potentially Shippable Product Increment• Conduct Sprint Retrospective meeting and find out the improvement areas (follow Kaizen)• Sending weekly status updates and Charts to clients and stakeholders• Preparing project handover checklist and project delivery to client• Reporting finance and Manager on project budget utilization• Implement Scrum Metrics: Burndown chart, burnup chart, team velocity, client feedback, Sprint success rate (SSR). • Implement change request management and maintain• Project Risk analysis and risk registering and neutralizing them.• Creating projects, and tasks on ClickUp and Jira project management tools.• Mentoring and training new PMs and working on the PIP program.• Lead follow-up with the existing clients; Schedule and join USA client calls• Help Business team prepare business doc and create proposals on panda doc.• Spending 10% of the time on the internal product ReteamNow to prepare a roadmap and explain the user stories to team members quarterly basis.

Dhaka, Bangladesh

• Conducting FIKA, PM-TL, Daily Scrum, WIG, Sprint Planning & Review, Retrospective, CTC-Revenue, Project Kickoff, Project Mindmap, Project pipeline with BD team meetings• Actively work with PM-TL to improve the PM process and documentation• Checking project update AI and followup with PMs to make accountable• Working on PM community outreach program• Updating PM bi-weekly news, PM biz review and goals• Reporting to 1 on 1 Manager• Joining USA client calls, gathering requirements and coordinating with the business development team and helping to write the business documents and freeze the project scopes • Agile Software Development Planning and initiating the project• Creating and Monitoring project timelines and Mileston tracker• Weekly Project updates and project delivery while maintaining the budget and work quality• Helping the billing department and Manager with project Billing and following up with clients• Manage several projects with overlapping goals and occasional conflicting constraints.• Working with other teams to resolve project conflicts and dependencies.• Effective Resource Management, planning and projection• Create and visualize pipeline projection and liaise with Business Development Team• Work and maintain PM tools e.g: sprint doc, resource projection doc, revenue projection doc, business doc, AC project, pm ongoing docs etc.• Responsible to lead a pod as a PM and help to generate Revenue, Making accountable Manager and TL for pod revenue• Creating estimate tasks, Hubspot CRM deals, updating and helping the manager to update revenue projection.• Lead Followup• Exploring opportunities to add value to the company• Taking sessions on PM topics • Project Risk Assessment and neutralization

Dhaka, Bangladesh

• Conduct daily scrum and weekly sprint, retrospective, mindmap and blameless post-mortem meeting with the supervision of a project manager OR on his/her own if responsibility is given• Attend weekly Fika meetings and share stats of respective pod projects• Assign tasks with the help of a Project Manager or Pod lead/manager• Organize and track client requirements with the help of a PM/Manager/Pod lead or own (if responsibility is given)• Use most of the available tools• Reach out to PM /Manager for any issues within the project• Set MVP with the help of PM/Pod Lead or own (if responsibility is given)• Follow the direction given by PM/Pod Lead, makes basic decisions in day-to-day work• Work on team goals when assigned• Take full ownership of the responsibility that is given within the project (varies)• Ability to follow the process as agreed 100% • Shadow PM’s responsibilities• Resource and Pipeline Management for the POD• Providing regular updates to the client and management using respective channels

Dhaka, Bangladesh

• Coordinate project management activities, resources and information.• Break projects into doable actions and set timeframes.• Liaise with clients to identify and define requirements, scope and objectives.• Assign tasks to internal teams and assist with schedule management.• Make sure that client's needs are met as projects evolve.• Analyze risks and opportunities.• Oversee project procurement management.• Monitor project progress and handle any issues that arise.• Act as the point of contact and communicate project status to all participants.• Work with the Project Manager to eliminate blockers.• Use tools to monitor working hours, plans and expenditures.• Create and maintain comprehensive project documentation, plans and reports.• Giving training to a new employee on project-related tasks.• Practice agile methodology.

Dhaka, Bangladesh

• Assigned tasks to scheduled resources according to the projects.• Consult and inform multiple teams, project managers, managers and HR.• Complete daily tasks that were assigned to me outside of my normal assignments in a timely manner.• Lead daily scrum meetings while starting the shift• Coached and encouraged team members.• Approved employee vacation, sick and emergency leave.• Direct involvement in work detail, development of co-workers, Standardize Work, Continuous Improvement activities, Process Tracking, Quality Checks, and Technical knowledge of different jobs.• Conducted interviews, selection, evaluation, schedule and discipline resources.

Dhaka, Bangladesh

• Ensured daily responsibilities are accomplished by employees on an assigned work shift.• Delegated daily tasks, answering employee questions and resolving issues.• Performed various responsibilities assigned.

Dhaka, Bangladesh

• Performed the tasks on outsourced projects as per the given standards and set regulations by the parent organization.• Maintained the quality of service as required by the client and worked on continuous performance improvement to offer the best quality services to the client who has outsourced the project.• Maintained important logs and documentation regarding the details of the tasks performed during the outsourced project.• Provided effective and efficient customer service by resolving all the complaints, issues and queries of the customers.• Performed the weekly milestone reports and project progress reports for discussion with the client.• Worked on goal and target setting, so that the project is completed within the deadlines as given by the client along with excellent quality work.

Bachelor Of Science (B.Sc.), Electrical And Electronics Engineering

Higher Secondary School, Science

Secondary School Certificate, Science