Mujeeb Shaikh Email and Phone Number

My job is to identify and investigate for root cause of bugs in production. My work also includes investigation of any ongoing issues and providing the analysis & solution at the earliest. Handling outage calls and taking part in discussion of new projects.I have fair exposure to migration of other systems to Amdocs Billing and Demonstrated ability.Working and configuration on Applications like Single-View, Mediation, Billing and Rating.Maintained Single view applications to support billing, rating, and customer management processes.Deployment on server’s using AWS tools like AWS codecommit , codebuild,S3 Bucket.Reducing manual work by creating automation scripts by 40%.Supported production deployments and provided post-launch support, including troubleshooting and performance tuning.

I was specialized in identifying and resolving production bugs swiftly, conducting root cause analyses, and promptly addressing ongoing issues.Proficient in handling outage calls and actively participating in discussions on new projects.Ensuring smooth production deployments and offering post- launch support, including troubleshooting and performance tuning.