Developing technical capabilities and methods to deliver the best cyber defense capability to protect IT assets from cyber threats, attacks, and exploitation. Evaluate and assisting Security regulation operation in developing business processes hardware and software assets and monitors for compliance. Troubleshooting and solving the problems/issues on security devicesPage 2 Monitors complete security incidents vulnerabilities and apply security patches periodically with reports on incidents and trends. Implementing security heart beat to communicated between endpoint security and gateway security to isolate any attacked computer from the network to avoid further spread. Implementing SPF technology on the server to detect and block email spoofing. Acting of information system security incidents for countermeasures and recovery from computer based attacks, unauthorized access, policy breaches, interacts and co-ordinates with third party incident responders including law enforcement. Configure user base policy for user access control and management systems with their identity Update the application and setup recommended patch for all network devices. Developing, building and leading security service provider relationship(s) including, but not limited to use case development, service level agreements, and work-flow/process development for Security Operations Center (SOC). Working with customers IT teams to set up a shared disaster recovery plan. Working with sales team for presales and post activates and to get convince the customer for upgradation confidence or shift to new product. Planned and under taking schedules maintenance upgrade and Licenses renewal. Arrange technical and sales meeting with management to all clientsAnalyze and consult on implementation and troubleshooting of technology product Architecture/designed some of the most complex solutions using the latest technology in the field

Analyze and consult on implementation and troubleshooting of technology product Architecture/designed some of the most complex solutions using the latest technology in the field Mentor and train other technical support staff on technical and procedural matters Monitor and log all client communications, processing requests and documenting changes Test and develop resolution plans for technical problems, communicating needs to customers and supervisors Manage multiple projects and issues simultaneously Research and identify solutions to software and hardware issues Prepare accurate and timely reports Planning and undertaking scheduled maintenance upgrade. Dealing with client and computer users to determine the nature of any problems they encounter. Investigating, diagnosing and solving computer software and hardware faults. Maintaining recording of customer’s queries, software upgrades and licenses. Providing complete support for the existing customer and also provide new customer secure network solution. Attending technical and sales meeting with management and with clients

• Installing and configuring windows Servers, Active directory on windows 2003 and 2008.• Installing Client Operating systems such as windows 7 and 8.• Designing IP schema, configuring and troubleshooting LAN and coordinating with the ISP to provide internet access.• Installing and configuring access points of Cisco/Linksys, TP link depending on customer’s requirement.• Installing Cisco Routers and Switches whenever needed.• Installing and Configuring IP cameras and DVR.• Performing regular visits to the customer in order to check the smooth running of their network and troubleshooting whenever required.

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods.• Measure and report the effectiveness of warehousing activities and employee’s performance• Organize and maintain inventory and storage area.• Ensure shipments’ and inventory transactions’ accuracy.• Communicate job expectations and coach employees.• Determine staffing levels and assign workload.• Interface with customers to answer questions or solve problems.• Maintain items record, document necessary information and utilize reports to project warehouse status.• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.