Mujtaba Khan Email & Phone Number

- Led weekly performance meetings with various business units to assess and enhance team effectiveness. - Collaborated with line management, offering operational guidance and expertise to address challenges.- Oversee the daily operations of the business units, ensuring all processes run smoothly and efficiently.- Implement and maintain quality control processes with QA team and project managers to ensure the highest standards of deliverables.- Provide training and development… Show more - Led weekly performance meetings with various business units to assess and enhance team effectiveness. - Collaborated with line management, offering operational guidance and expertise to address challenges.- Oversee the daily operations of the business units, ensuring all processes run smoothly and efficiently.- Implement and maintain quality control processes with QA team and project managers to ensure the highest standards of deliverables.- Provide training and development opportunities to enhance team skills and capabilities.- Monitor expenses and optimize resource allocation to maximize profitability. Show less

- Managed day-to-day business and operations, balancing responsibilities across various departments.- Assisted the COO on strategic planning and departmental projects, contributing to organizational growth and success.- Monitored and analyzed weekly, monthly, quarterly, and annual metrics to ensure operational efficiency aligned with organizational objectives.- Fostered seamless business execution through collaboration with back-office team members, reinforcing positive morale, and… Show more - Managed day-to-day business and operations, balancing responsibilities across various departments.- Assisted the COO on strategic planning and departmental projects, contributing to organizational growth and success.- Monitored and analyzed weekly, monthly, quarterly, and annual metrics to ensure operational efficiency aligned with organizational objectives.- Fostered seamless business execution through collaboration with back-office team members, reinforcing positive morale, and upholding company values.- Established and maintained credible professional relationships with clients, internal business lines, and external vendors, contributing to stakeholder satisfaction and successful collaboration.- Devised, deployed, and monitored strategic processes to enhance long-term business success and elevate revenue levels.- Successfully managed relationships with insurance companies in the state of California, including Berkshire Hathaway, Gallagher Basset, and SCIF, ensuring effective communication and collaboration.- Assisted CEO & COO in the smooth and efficient running of business, ensuring that all the policies and procedures are strictly adhered to. Show less

Karāchi, Sindh, Pakistan

- Design and develop comprehensive training programs for new hires and ongoing development of existing staff.- Create training materials, including manuals, presentations, and interactive modules.- Conduct training sessions for new employees, covering all aspects of product training, including customer service and sales skills, company policies, and CRM training.- Facilitate ongoing training sessions for current employees to improve performance and update them on new products… Show more - Design and develop comprehensive training programs for new hires and ongoing development of existing staff.- Create training materials, including manuals, presentations, and interactive modules.- Conduct training sessions for new employees, covering all aspects of product training, including customer service and sales skills, company policies, and CRM training.- Facilitate ongoing training sessions for current employees to improve performance and update them on new products, services, and procedures.- Use a variety of instructional techniques and formats, such as mock calls, simulations, team exercises, and group discussions.- Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.- Monitor and evaluate trainee performance during and after training sessions.- Provide constructive feedback and coaching to trainees to help them improve their skills and performance.- Identify training needs by analyzing performance data, conducting surveys, and consulting with operations management.- Update training materials and methods to ensure they remain current and effective.- Develop and implement new training initiatives and strategies to enhance overall performance.- Review reports on training program outcomes and employee performance. Show less

Jeddah, Makkah, Saudi Arabia