I started my professional journey as a Business Development Trainee at Intellipaat, where I gained insights into lead generation, customer support, and. Later, I joined Simplilearn as a Senior Inside Sales Manager, where I am responsible for managing sales processes and enhancing customer experiences. My work at Simplilearn has honed my skills in customer relationship management, business strategy, and Microsoft Excel/Google Sheets. Currently I'm working with Phonepe payment gateway where i gained knowledge about how B2B process works.In addition to my academic and professional experiences, I am certified in The Fundamentals of Digital Marketing by Google and hold a Google Analytics Certification from Google Digital Academy (Skillshop). I have also received Global Jury Validation and RV Certificate from the Wadhwani Foundation.I am proficient in using various tools, including Google Sheets, Canva, and Salesforce, to enhance my skills and optimize work efficiency. My skills in lead generation, customer support, customer value proposition, business strategy, digital marketing, and Google Analytics can help organizations achieve their business goals.As a graduate of Parul University with a Bachelor of Business Administration (BBA) degree in Finance, I have gained valuable theoretical knowledge and practical experience in various areas of business. During my academic journey, I have learned about business strategies, customer value proposition, and finance management.