Mujtaba Mehdi Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Responsible for handling customer inquiries and concerns through multiplechannels.Strong communication and interpersonal skills are necessary.Ability to navigate computer systems and applications for accurate informationand solutions.Professionalism and composure in challenging situations.Performance metrics such as average handle time, customer satisfaction scores,and first call resolution rates.Flexibility to work varied shifts including weekends and holidays.Training and coaching to improve skills and meet expectations.Opportunities for career advancement.The rewarding experience of helping customers and providing solutions.

Calgary, Alberta, Canada

Supervised front-end operations, including cashiers, stocking, and customerservice, ensuring all tasks were completed efficiently and effectively.Maintained accurate financial records and managed cash and credit cardtransactions, reconciling discrepancies and ensuring compliance with companypolicies and procedures.Provided exceptional customer service by resolving complaints and addressinginquiries in a timely and professional manner.Trained new employees on company policies and procedures, product knowledge,and customer service best practices.

Information Technology, Software Development

Bachelor Of Science - Bs, Chemistry