Leading a Team across Bangalore and Hyderabad for Markets Middle Office to deliver first class trade support, business enablement and accurate, timely trade representation in order to meet obligations to clients, counterparties, and Regulators. Collaborate with global Reconciliation & Control function to achieve seamless follow and constantly seek opportunities to achieve process consistency for London Reg Reporting team. Work very closely with Delivery teams on TAT Management… Show more Leading a Team across Bangalore and Hyderabad for Markets Middle Office to deliver first class trade support, business enablement and accurate, timely trade representation in order to meet obligations to clients, counterparties, and Regulators. Collaborate with global Reconciliation & Control function to achieve seamless follow and constantly seek opportunities to achieve process consistency for London Reg Reporting team. Work very closely with Delivery teams on TAT Management, Process Improvements, Regulatory Compliance, and external Audits. Process/Transactional Level and adherence to SLAs. Performance management, conduct appraisals, complete actionplans for people development. Attrition management. Show less

An  experienced professional having over 16 + years of experience in Regulatory Trade Management, Middle Office, Project Execution, Reporting / Documentation, Business Analysis, Requirement Mapping, Testing /Troubleshooting, SLA / TAT, Resource Planning & Control, Customer Satisfaction and Team Management.

Middle Office, as part of IIB Operations, provides support to a wide range of external and internal businesses. Provides the best-in-class operational processing capabilities across all asset classes.Responsible for The Regulatory Controls Team for the full end to end implementation of the Regulatory Trade Reporting in Operations Group.Responsible for ongoing monitoring of existing controls and implementing new controls across various regulations (CFTC, MIFID, EMIR, HKMA, ASIC etc.)… Show more Middle Office, as part of IIB Operations, provides support to a wide range of external and internal businesses. Provides the best-in-class operational processing capabilities across all asset classes.Responsible for The Regulatory Controls Team for the full end to end implementation of the Regulatory Trade Reporting in Operations Group.Responsible for ongoing monitoring of existing controls and implementing new controls across various regulations (CFTC, MIFID, EMIR, HKMA, ASIC etc.) Leading remediation initiatives in partnership with technology team to address reporting data quality issues Governance / Monitoring on key Regulatory Metrics.Managing external regulator & internal compliance queries, reviews and providing test cases. Show less

Analyzing and resolving functional client cases related to OPICS application.Understanding new requirements from clients and designing test cases for live scenarios.Coordinating with development team, project managers for bug fixing and new enhancements specifications.Actively working with Solution Managers and Architects with shared responsibility for delivery.Functional testing of new developments / releases.Maintaining status of problem resolution and updates customer on… Show more Analyzing and resolving functional client cases related to OPICS application.Understanding new requirements from clients and designing test cases for live scenarios.Coordinating with development team, project managers for bug fixing and new enhancements specifications.Actively working with Solution Managers and Architects with shared responsibility for delivery.Functional testing of new developments / releases.Maintaining status of problem resolution and updates customer on resolution status. Analyzing new business requirements / client specific enhancements. Risk Management: Show less

Managed Prime Brokerage EMEA Settlement Department.Recruitment Panelist for the account new hires requirements.On the Assessors’ panel for the internal talent promotion and development center. HighlightsSuccessfully migrated the International Prime Brokerage Settlements department in record time without any changes to the migration schedules in Wave 2 migrations.Effectively maintained 100% accuracy and touch rate by PB EMEA Settlements department since the last 4 months,… Show more Managed Prime Brokerage EMEA Settlement Department.Recruitment Panelist for the account new hires requirements.On the Assessors’ panel for the internal talent promotion and development center. HighlightsSuccessfully migrated the International Prime Brokerage Settlements department in record time without any changes to the migration schedules in Wave 2 migrations.Effectively maintained 100% accuracy and touch rate by PB EMEA Settlements department since the last 4 months, which is an achievement by itself in the C&S utility. Show less

Trained, directed and motivated a team of 8; developed and implemented training programs and established procedures for handling client inquiries.Experienced in all the phases of Equities settlements life cycle, which includes extensive interaction with the client to capture the requirements.Obtained Credit Approval for FOP (Free of Payment) sales for all markets.Interacting with:Counter parties to ensure that the trade is settled on time without any TAT misses.Custodians… Show more Trained, directed and motivated a team of 8; developed and implemented training programs and established procedures for handling client inquiries.Experienced in all the phases of Equities settlements life cycle, which includes extensive interaction with the client to capture the requirements.Obtained Credit Approval for FOP (Free of Payment) sales for all markets.Interacting with:Counter parties to ensure that the trade is settled on time without any TAT misses.Custodians and Middle office of different regions to ensure settlements of trades without fail.Timely reporting the stock positions to the middle office to ensure accurate borrowing in case of short falls.Handled tough market with huge volumes and making sure that all the trades are settled on value date without any errors and displaying good efficiency. Adhered to critical deadlines and handling all the escalations to ensure that there are no fail trades.Appropriate follow through of SOP’s are required to be adhered. Ensure nil errors of repetitive nature.Defined SLA Management Framework, worked with clients in arriving metrics driven approach which ensures high service level adherence and increased transparency. Managed and coordinated action plans for daily operations, establish work priorities and ensure all client inquiries are handled effectively while meeting productivity and quality goals.Handled team, responsible for allocating work, imparted training to new recruits, coordinating with the Service Excellence team for maintaining the HR database and performance appraisals. Evaluated team’s performance using performance measurement tracking and reporting system.Conducted bi-weekly meetings with all team members to improve communication, build a team-spirited environment, and improved job performance.HighlightsInitiating manual trades and swift payment involved in settlements of trades. Show less

Undertakes, manages and completes multiple projects simultaneously. Ensured optimum customer satisfaction; taken care of SLA set by the clients is met.Followed required Schedule Adherence & Customer Agent Efficiency Standards.Monitored, identified and resolved performance / behavior / attendance issues using prescribed performance management techniques.Monitored and take action on TKS (Time Keeping System) and Customer Agent Efficiency issues.Maintained current employee… Show more Undertakes, manages and completes multiple projects simultaneously. Ensured optimum customer satisfaction; taken care of SLA set by the clients is met.Followed required Schedule Adherence & Customer Agent Efficiency Standards.Monitored, identified and resolved performance / behavior / attendance issues using prescribed performance management techniques.Monitored and take action on TKS (Time Keeping System) and Customer Agent Efficiency issues.Maintained current employee record on direct reports.Reviewed statistics on a daily basis and provide constructive feedback.Ensured training needs of subordinates are met. Resolved escalated customer issues.Communicated all process and client changes to direct reports with specific timeliness.Responsible for day to day functional supervision in the absence of the Team-Lead.Processing- Inactive Billing:Understanding the Trade life cycle, Trade settlement-Pre value date and settlement failure trades. (Pre-matching, Fails management, Payments).Gained expertise on the process related systems and suggested process initiatives to the Business and the Client.Trained new hires by delivering the conceptual and process specific knowledge.Defined control checks by involving in the documentation of SOP, Process map, FMEA analysis.Chaired team meetings on a daily basis to ensure smooth processing of trades.Ensure that transactions are processed and queries handled within the agreed TAT.Continually improve knowledge levels.Ensure that all transactions are handled in accordance with internal & external policies/guidelines.Produce accurate and timely submission of reports as assigned.HighlightsSuccessfully completed all Fidelity Training Programs.Won award for being a part of the Fun committee in November 2006. Show less