Dear teamGood day,I am very much interested in applying for the post of SUPPORT ANALYST (ATM OPERATION) which you have advertised recently. I hope my educational qualification and the working experience will suitable for the applied position. I would appreciate it if am giving an opportunity to prove myself to this job role.Kindly find the attached resume, looking forward to hear a favorable response for the job application.Worked as a Customer Care Assistant of the ATM Help Desk, attached to the Information System Division of Hatton National Bank Plc, (Under the company of Management & Link Placement Services (Pvt.) Ltd) as an outsourced employer. Handling ATMs in the HNB Network and the Helpdesk functions, providing ATM service and support for both internal and external customers. The primary duties of the ATM Help Desk as follows, Attending to customer queries with regard to ATM / Card issues. Providing ATM trouble shooting assistance to branches / Cash-In- Transit Personnel. Coordinating breakdowns with the vendors. ATM Device Monitoring. Monitoring of Communication Links. ATM Cash Position Monitoring. ATM switch performance monitoring. Familiar with ATMs such as NCR 5877/ 5870/ 5885/ 5685/5670, Wincor Nixdorf Procash 2000xe/ pro cash 1500xe and DieboldThank you sir...Mukesh kanth+971 567446993Al Rigga (dubai)