• Lead & manage quality and food safety management systems (ISO 22000 & ISO 9001). • Lead & manage health, safety & environmental management systems (ISO 14001 & ISO 45001). • Managing customer and consumer complaints management from receiving complaints, investigations and corrective actions aligned with company strategy. • Ensure that all the customer requirements are fulfilled (quality, food safety, safety, social responsibility and overall satisfaction). • Ensure that all product quality KPIs are met and satisfying customers and consumers. • Manage and conduct management reviews with top management and ensure that all strategic plans and objectives are met.• Ensure that all processes are complying with regulatory requirements and customer requirements as well. • Lead and direct technical capabilities related to quality and HSE either trainings, assessments or development plans.• Lead budget plans for all quality functions for discussions and reporting to top management. • Identify areas for improvement across the whole supply chain and operations. • Create quality strategic plan in accordance with company direction and profitability. • Set annual quality & EHS objectives and targets for all functions and ensure how to achieve methodology is well known to all heads. • Develop Quality & Food Safety Policies. • Liaise the transfer of best practices and procedures across different locations. • Secure commitment and resources to drive Quality and EHS agenda within operations and supply chain. • Manage people development plan across the quality structure.

• Well trained and experienced professional with comprehensive technical knowledge.• Passionate and committed, with strong breakthrough thinking, influencing, team management and project management skills.• In-depth knowledge of NPDs, packaging materials, procurement, converting processes, molds and packaging equipment; Scope of responsibilities and achievements has covered areas of planning, strategic support and implementation of innovative packaging systems as well as optimization of costs and processes of development and procurement.• Conduct Process and Plant trials to streamline commercial production & Provide support for trouble-shooting.• Research, innovate, introduce & implement new packaging ideas, initiatives, technologies & solutions for the business.• Coordinate packaging validation activities, packaging trials and collect packaging qualification, validation Documents.• Working as Food Safety Team Leader. • Key member on continuous improvement programs• Implementation of Food Safety Management System certification (ISO:22000 certification) for three plants.• Preparation and review of HACCP plans of all group manufacturing sites.• Manage the raw material non-conformances registered from suppliers for appropriate corrective and preventive actions and review the CAPA to prevent repeating quality and food safety issues• Working towards in reducing customer complaints • Providing awareness training on GMP, HACCP & Basic Food Safety.• Manage internal audits of all group sites as per Food Safety Management System and ensure compliance level against Quality and Food safety requirements.• Performing Supplier audits

• Ensure quality of raw materials & packaging materials are procured from the suppliers for all business operations by managing the vendors inline with world class best practices to fulfill the quality and food safety requirements of the business assuring the consistency and the transparency of the processes are achieved and sustained between the business and its suppliers.• Assurance of Quality and Food Safety of ingredients sourced for Dairy, Juice, Bakery, Poultry & Infant manufacturing entities of Almarai Group Company.• Has performed more than 80+ Supplier Assurance FSMS audits in the manufacturing sites of Suppliers of Almarai in Europe (Germany, Netherlands, Poland, Denmark, France, Greece, Cyprus, Spain), Asia (India, Turkey & China), Middle East / Gulf Region (Egypt, UAE and KSA)• Manage supplier audits of new and existing suppliers as per Almarai supplier management program to assess and ensure compliance level against Quality and Food safety requirements.• Auditing exposure in the manufacturing processes of Dairy (Butter & Cheese), Fruit Processing (IQF, Fruit juices/purees /concentrates / preparations), Emulsifiers, stabilizers, Flavors, Bakery Improvers, Powder blends, Wheat products (Flour, Semolina, Bran), Sugar and Vegetable Oils.• Provide a support base for all site quality management teams inclusive of technical, regulatory, and system development and implementation.• Identify the training needs of the subordinates and organize necessary training in conjunction with Divisional and/or Regional Training Manager.• Ensure the vendor assessment scores are communicated with vendors to focus on the weak areas to improve the future performance.• Effective use of tools such as SAP, Q-Pulse, Skelta and ETQ to analyze the data • Motivates and empowers others to take accountability for achieving and improving standards of performance.• Manage the CAPA & review the CAPA.

I was fully involved in the Package and vendor development, cost reduction, validation of machines and vendors, vendor audits, selection of suitable packaging material, development of art and graphics for packaging material, Selection and development of primary packaging materials and components. Preparation, maintenance and up gradations of documentation backup.

G.D. Foods is marketing their food and bakery products with the Brand Name “Tops”.