Mukesh Patel Email and Phone Number

• Having proven track record of 12 years of experience in software enhancement, implementation and production support for FLEXCUBE commercial banking applications. Worked as Technical and Functional Consultant on Corporate and Retail banking product with different region EMEA//NAM/APAC and Provided support from onsite client location with Citigroup at Belfast, UK.• Providing Level2/Level3 support Citibank EMEA Commercial Banking and supporting high volume Foreign Exchange (FX) deal processing platform on 24x7 basis with almost no down time.• Having good Exposure in ORACLE FLEXCUBE commercial banking with CASA, Interest and Charges (IC) Foreign Exchange (FX), Money Market (MM), Loans and Deposits (LD), Fund Transfer (FT), Payment, SWIFT Messages MT202, MT103, MT320, MT300 and Generic Interfaces.• Having extensive technical experience in PL/SQL-Creating Packages, Stored Procedures, Functions, Triggers, XML, Oracle FORMS, Java Script, HTML, UNIX, Shell Scripting, .Net Framework, C#, MSSQL, Python.• Having experience in project management, requirement gathering, analysis, documentation, route cause analysis, problem solving, interaction with management, clients, Operation team and team members.• Core expertise in SDLC (Waterfall and Agile-Scrum), DevOps Business process management, use cases, user stories, planning manual testing and doing root cause analysis to suggest a viable solution.• Performance-driven professional with excellence in client engagement. Followed the project life cycle methodology defined under the process framework, ensured customer deadlines were met