>Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company>Develop, implement, and maintain quality assurance protocols>Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity>Ensure that operational activities remain on time and within budget>Track staffing requirements, hiring new employees as needed>Oversee accounts payable and accounts receivable departments>Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution>Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service>Partner with cross-functional teams to improve proprietary tools and systems>1Work closely with legal and safety departments to ensure that activities remain compliant>Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service>Proficiency in conflict management and business negotiation processes>Knowledge of business productivity software and an aptitude for learning new applications