Ops Support Assistant
Current- Working in APC FAX where the customers will contact the bank through fax which will be directed to our team and we will process according to the request of the customer.Several request like.
- Have been with Letters Team for nearly a year supporting the final end communication with customer in the form of letters.
- In Letters Have been as an Maker and as well Checker for the letters processed by our team.
- Maintained a Good Aggregate in all metrics and constantly achieving a very good quality score.
- Cross trained in SBWO AND OFAC Process,as a sub process of APC where constantly maintaining good aggregate in all metrics.