"I Am In" - Youngest Brand from the Stable of Future Group

REVENUE GENERATIONPreparation of budget.Achieving sales targets/ABP & ensuring profitability of the store.Achieving budgeted numbers on Conversions, Bill Size etc. Cost Control.Achieving PBDIT.Developing new avenues for promoting the business.OPERATIONSStore opening & closing.Cash Till Management.IT Co-ordinatingCo-ordinating with Category Management team.Optimum Utilization of Outsourced Functions.PEOPLE MANAGEMENTImparting training to DMs, ADMs on Product Knowledge, Merchandising, Inventory Management, Sales Planning, Sales Budgeting in co-ordination with the HR.Develops & maintains a motivated and enthusiastic team who would achieve and exceed targets.Succession planning. Responsible for Grooming and development of staff for future roles.Optimise employee productivity through effective communication and transparency.Minimize attrition.Ensure team should earn incentives based on their targets.MARKETINGCreate/maintain a brand image of the Format / Concept.Co-ordinate with marketing department at Zonal Office for implementing marketing strategies/promotions.Negotiating with Mall for SOH during major Events / Festive.Plan & Execute “In Mall Activations” to drive FootfallsSPACE MANAGEMENTAnalyse space allocation category-wise and subcategory-wise with respect to the Sales generated, stock capacity and seasons.Increase or decrease space allocation and make alteration of fittings on the basis of such analysis.CUSTOMER SERVICEResolving customer complaintsInteracting with customers & obtaining their feedback.Formulating policies and processes to make CSD more customer friendly and effective in its purpose.Customer Relations Management.COMPETITION MAPPINGDevelop awareness about the organized, unorganised retailing segments and identifying their strengths and weaknesses.SWOT analysis of all the major surrounded authorities.

SALES / CUSTOMER SERVICE – JUN 93 – OCT 97 RETAIL MANAGER – NOV 97 – JAN 03 Study Customer Variables that affect Sales Nature Of Customers Purchasing Power Buying Behaviour Frequency Of Purchase Likes, dislikes, tastes & preferences. Maintain Customer Relations. Assist in developing Sales Promotion Strategies. Assist in Pricing Decisions Responsible for procurement of Merchandise, Placing Orders, Follow Up, Issuing Payments. Responsible for smooth Operations of Business.