Mukesh Tiwari Email and Phone Number

Roles and Responsibilities

Developing relationship with Channel partners to garner high mind share and business for the bank.
Monitoring of customer complaints and develop long-term solutions for improving customer satisfaction.
Work on various marketing initiatives and sales promotion schemes.
Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving.
Lead team of Business intelligence unit -Liaising with respective internal data support team/s and publish dashboards & analytical support to business teams. Initiate project for automation and standardizations.
Coordination with various departments, Branch Users, RL Ops, IT, Vendors etc. to execute projects as per requirement.
Give inputs to Sales team and HO to enhance business & competitiveness at field.
To work closely with the sales team to penetrate the market by identifying new dealers and initiating tie up process

Roles and ResponsibilitiesDeveloping relationship with Channel partners to garner high mind share and business for the bank.Monitoring of customer complaints and develop long-term solutions for improving customer satisfaction.Work on various marketing initiatives and sales promotion schemes.Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving.Lead team of Business intelligence unit -Liaising with respective internal data support team/s and publish dashboards & analytical support to business teams. Initiate project for automation and standardizations.Coordination with various departments, Branch Users, RL Ops, IT, Vendors etc. to execute projects as per requirement.Give inputs to Sales team and HO to enhance business & competitiveness at field.To work closely with the sales team to penetrate the market by identifying new dealers and initiating tie up process.Managing Trade Advance piece for Tractor dealers.Handling dealer escalations, ensure quick action on the same by coordinating with the required departments and thereby ensure client satisfaction.Increasing dealer engagement through MISs & various data cuts.Reconciliation of dealer pay-outs and incentives on a regular basis.

Job DescriptionRoles and ResponsibilitiesDeveloping relationship with Channel partners to garner high mind share and business for the bank.Monitoring of customer complaints and develop long-term solutions for improving customer satisfaction.Work on various marketing initiatives and sales promotion schemes.Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving.

Job DescriptionRoles and ResponsibilitiesDeveloping relationship with Channel partners to garner high mind share and business for the bank.Monitoring of customer complaints and develop long-term solutions for improving customer satisfaction.Work on various marketing initiatives and sales promotion schemes.Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving.Lead team of Business intelligence unit -Liaising with respective internal data support team/s and publish dashboards & analytical support to business teams. Initiate project for automation and standardizations.Coordination with various departments, Branch Users, RL Ops, IT, Vendors etc. to execute projects as per requirement.Give inputs to Sales team and HO to enhance business & competitiveness at field.To work closely with the sales team to penetrate the market by identifying new dealers and initiating tie up process.