Mukesh Patel Email and Phone Number
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Mukesh is an prolific senior leader with over 25 years’ experience of Process, Operational & Continuous Improvement transformation & managing change. Mukesh has held a number of high profile roles within organisations, delivering large scale IT transformation, digitalisation and operational efficiencies resulting in businesses becoming best in class for customer experience. A lean 6 sigma master black belt, Prince2 & a RPA UiPath leader whose values centre on enhancing customer excellence through staff engagement and installing high performance based personal values to his entire team. Inspires confidence and trust amongst reports and senior executive stakeholders and has managed remotely teams in excess 100 staff members and budgets in excess of £50m. Mukesh is an advocate of excellence and being best in class; he leads by example and sets high expectations of his teams as he views second best is for his competitorsSpecialities: Process and Operational Excellence, E2E management of strategic technology, operational and process change with the implementation of RPA automation and SaaS 3rd party partnerships. Standardisation of processes and Restructuring organisation models creating cost efficiencies and centres of excellence supporting growth and vision plans of organisations. Lean & Continuous Improvement coaching & mentoring of over 150 mentees along with embedding a CI culture across organisations.Methodology & application expertise Lean Six Sigma Master BB, DMAIC, DEDIC, DMADV, SaaS, RPA UIPath, Agile, Scrum, Prince2, Peoplesoft, Workflow, Minitab, Business Objects, Salesforce.com, Sharepoint, Peregrin, UIM, Microsoft Excel, Access, Word, Powerpoint, Project, RACF, Oracle, Websphere, Java.QualificationsLean Six Sigma Master BlackBeltLean Six Sigma BlackBeltLean Six Sigma GreenBeltRPA UiPathPrince2Agile Scrum Master
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Non Executive DirectorSutton Coldfield Grammar School Academy TrustLondon, Gb
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Head Of Fund Management Process Optimisation And Digitisation- Global ClientsAztec GroupLondon, Gb -
Senior LeaderPwc Uk Jul 2020 - PresentLeader of strategy and delivery of Digital Transformation, Product Design, Operational Restructuring Workforce and Digital Process Excellence, delivering significant efficiencies supporting revenue growth, Lean 6 Sigma Master Blackbelt -
Head Of Process & Operational Excellence & Change ManagementSantander Uk Sep 2015 - PresentLondon, United Kingdom -
Non Executive DirectorSutton Coldfield Grammar School Academy Trust Oct 2013 - PresentSutton Coldfield, UkMy way of giving back to the community I have been elected as a key member of the governing body of a newly formed teaching Academy Trust. I am responsible for the Finance and Resource & Communities leadership groups.
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Head Of Global Corporate & Gbm Strategic TransformationBanco Santander Oct 2012 - Aug 2015London, United KingdomStrategic responsibility for the delivery of a new Global Bank, through development of new Corporate GBM propositions allowing customers to trade worldwide through the Santander group, reporting direct to the CEO of Global Santander Manufacturing. Overall responsibility of the Delivery of a new Global Banking Model, FX, Trade Services, Supplier Finance, Complex lending including Syndicated, RCF & Bi-lateral Loans, Corporate CRM, complex Cash Management, Bulk Payment capabilities,Regulatory, Financial, BASEL, BOE reporting along with new AML & Fraud tools. -
Senior Manager, Rainbow Corporate Migration, Corporate Change ManagementBanco Santander Feb 2012 - Dec 2012London, United KingdomMy current role is to establish a new Change Management team within Corporate Banking. My teams will be responsible for Business, Customer and Employee readiness for a Transitional Service Agreement and then for the full migration journey of all Corporate Customers and Employees on to Santander's new operating platform providing new innovative Products, Functions, Services and Channels. -
Change LeadRoyal Bank Of Scotland Jan 2011 - Dec 2011London, United KingdomMukesh is providing extensive management consultancy for a high profile Business Transformation & EU Separation programme. Additionally Identifying and completing options analysis for cost reduction through Outsourcing, Onshoring and the movement of processes within the UK to reduce the costs of FTE and properties outside of London. Including visits out to group partners in Chennai & India to carry out extensive value analysis for options to move middle and back office activity to either India or Poland, identifying Pro's, Con's, Risks and Issues.Onshoring work and moving work through the setup of 15 new centres across the UK from Business banking support to Commercial banking support involving moving existing work from other locations, moving telephony flow to other sites, customer communications and the provision of new cabling infrastructure to support new PC's, new telephony traffic, user access and training to support the new 100+ Commercial support staff.Management of Customer Migrations from one portfolio to another to maximise the banks revenue and enhance the customer experience, track migration activity via a Vodafone migration tool, designed especially for the bank and providing daily feedback to Regional Implementation Managers. Managing Exceptions and Incidents to ensure no adverse impact to customers, reputational or financial.Please see full CV for further details -
Lloydstsb Integrations Programme - Delivery LeadLloyds Tsb Jun 2010 - Dec 2010Nov 2010 - Drafted in to take over and lead the delivery of 4 complex RED status critical path Integration projects, leading a team of Project managers & Business analysts and external providers. Key responsibilities Re-planning, unblocking and driving the delivery within very short timelines of (6 weeks). Chairing daily progress meetings, re-scheduling priorities and reporting RAG status to Steering committee and Integration Board06/2010 - Ownership for the delivery of business critical change programme to meet business targets and regulatory requirements. Ensuring all changes are retrofitted across all Lloyds Banking group brands in readiness for Integration.Managing and reporting budgets of £3m, leading an internal project team along with 3 internal IT platform teams onshore as well as offshore and external providers Cap Gemini.Overall responsibility for change approval, budgets, design build and unit test, system, user acceptance testing and Integration testing. Management of 3 Implementations within the same programme to reflect daily, weekly & monthly changes. Providing weekly steering updates and incident resolution throughout the project life cycle. -
Change Development Director (Interim)Pureway Europe Jan 2010 - Jun 2010Responsible for the planning and delivery of a new Change transformation programme across multiple locations Europe wide. Resulting in enhanced business efficiency of 40% through multiple brand processing on a single platform increasing annual turnover by £1m & increasing FTE capability by 30%.
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Business & Technology Programme ManagerRbs Jan 1996 - Dec 2009Programme Manager - Regulatory Requirement - TCFService Implementation Manager - Corporate Project Manager - Corporate Income EnhancementImplementation Manager - Information & Staff SecurityProject Manager - Integration, User AccessTest Manager - Integration, System, UAT & RegressionProject Manager - Integration - Core Banking SystemsProject Manager - Performanace MeasurementCustomer Service Manager - Operations
Mukesh Patel Skills
Mukesh Patel Education Details
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Sutton Coldfield Business College
Frequently Asked Questions about Mukesh Patel
What company does Mukesh Patel work for?
Mukesh Patel works for Sutton Coldfield Grammar School Academy Trust
What is Mukesh Patel's role at the current company?
Mukesh Patel's current role is Non Executive Director.
What is Mukesh Patel's email address?
Mukesh Patel's email address is mu****@****l.co.uk
What schools did Mukesh Patel attend?
Mukesh Patel attended Sutton Coldfield Business College.
What skills is Mukesh Patel known for?
Mukesh Patel has skills like Integration, Risk Management, Business Objects, Projects, Stakeholder Management, Business Analysis, Project Portfolio Management, Strategy, Change Management, Crm, Program Management, Business Transformation.
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Mukesh Patel
Leicester -
Mukesh Patel
London Area, United Kingdom -
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